Summary
Overview
Work History
Education
Skills
Timeline
Kimberly Hettinger

Kimberly Hettinger

Greenville,OH

Summary

Adept at driving operational excellence, I leveraged customer service and quality control skills at companies like Truth Publishing to enhance team performance and exceed sales targets. With a knack for reducing waste and improving service delivery, my leadership significantly boosted efficiency and customer satisfaction, showcasing a strong work ethic and integrity.

Overview

36
36
years of professional experience

Work History

Cashier

Walmart
06.2024 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Manager

Speedway Gas Station
03.2020 - 06.2024
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Supervisor

ACTIA
05.2016 - 05.2019
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

District Manager

Truth Publishing
01.1998 - 10.2015
  • Supervised various locations, enforcing high-quality standards of operation.
  • Trained and supplied Independant contractors with proper tools to be able to perform thier jobs in the best way possible.
  • Handled customer complaints via over the phone or in person depending on the situation.
  • Performed computer tasks required by the company.

Picker & Packer

Sirco Industries
01.1994 - 01.1998
  • Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
  • Picked and packed order items.

Quality Control Inspector

Carpentar Company
01.1989 - 01.1994
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Completed precise measurements using special tools.
  • Communicated with production team members about quality issues.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Performed FMVSS burn tests on foam for vehicles seats and mattresses.

Education

High School Diploma -

Elkhart High School, Elkhart, IN
1984

Licensed - Cosmetology

Elkhart Area Career Center, Elkhart, IN
1984

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Cashier - Walmart
06.2024 - Current
Assistant Manager - Speedway Gas Station
03.2020 - 06.2024
Supervisor - ACTIA
05.2016 - 05.2019
District Manager - Truth Publishing
01.1998 - 10.2015
Picker & Packer - Sirco Industries
01.1994 - 01.1998
Quality Control Inspector - Carpentar Company
01.1989 - 01.1994
Elkhart High School - High School Diploma,
Elkhart Area Career Center - Licensed , Cosmetology

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Kimberly Hettinger