Summary
Overview
Work History
Skills
Certification
Timeline
Bartender

Kimberly Holloway

Laveen,AZ

Summary

With a proven track record at OVG and expertise in both customer service and creative mixology, I excel in high-pressure environments, ensuring exceptional guest experiences. My ability to lead and train teams, coupled with a knack for efficient inventory management, has consistently enhanced bar operations and customer satisfaction.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Bartender

OVG
04.2023 - Current
  • Executed opening and closing tasks efficiently.
  • Responsible for alcohol laws and customers while in establishment serving
  • Managed bar opening and closing tasks following standard practices, securing preparation for every shift.

Bartender

Levy
11.2019 - Current
  • Served high customer volumes during special events, nights, and weekends
  • Highly experienced customer service, very responsible.
  • Performed opening and closing duties, setting up for incoming shift and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Administrative Assistant III

State of AZ
11.1992 - 03.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Bartender

ElTorito’s Restaurant
05.1995 - 01.2004


  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Complex Problem-solving
  • Handling difficult customers
  • Menu memorization
  • Memory retention
  • Hospitality service expertise
  • Service-oriented mindset
  • Professional appearance
  • Suggestive selling
  • Alcohol awareness
  • Food service
  • Team training and development
  • New hire training
  • Beverage preparation
  • Drink preparation techniques
  • Inventory
  • Sales expertise
  • Salesmanship
  • Classic cocktails
  • Performance improvement
  • Creative mixology
  • Ordering bar supplies

Certification

Food Handlers

Alcohol certification

Timeline

Bartender

OVG
04.2023 - Current

Bartender

Levy
11.2019 - Current

Bartender

ElTorito’s Restaurant
05.1995 - 01.2004

Administrative Assistant III

State of AZ
11.1992 - 03.2016

Similar Profiles

CREATE PROFILE
Kimberly Holloway