Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Holmes

Baxter,MN

Summary

With a proven track record at WEX, Inc., I excel in benefits administration and customer service, showcasing strong communication skills and a commitment to compliance and efficiency. My expertise includes enhancing data integrity and streamlining processes, significantly improving client satisfaction and operational standards.

Overview

11
11
years of professional experience

Work History

Direct Support Specialist

Krushe Residential Services
08.2022 - Current
  • Assist individuals with daily living activities
  • Maintain a clean and safe environment for the individual
  • Implement care plans and document individual progress
  • Adhere to HIPPA regulations and maintain confidentiality

COBRA Administration

WEX, Inc.
10.2013 - Current

Electronic Data Integrity - June 2024 - Current

  • Audit/process client files for Affordable Care Act compliance

COBRA Special Projects - June 2022 - June 2024

  • Open enrollment setup and processing
  • Medical carrier error research

COBRA Client Account Manager - October 2013 - June 2022

  • Client and participant point of contact
  • Process/initiate qualifying events and initial notices
  • Initiate monthly client billing
  • Respond to all inquiries withing allotted time frames


Education

Bachelor of Arts - Managment

The College of St. Scholastica
Duluth, MN

Associate of Arts - Generals

Central Lakes College
Brainerd, MN

Skills

  • Customer service
  • Written and oral communication
  • Documentation and reporting
  • Benefits administration knowledge

Timeline

Direct Support Specialist

Krushe Residential Services
08.2022 - Current

COBRA Administration

WEX, Inc.
10.2013 - Current

Bachelor of Arts - Managment

The College of St. Scholastica

Associate of Arts - Generals

Central Lakes College

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Kimberly Holmes