Kimberly Hopson
Carrollton,GA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
9
9
years of professional experience
Work History
Shift Leader
Tacala Companies
Birmingham, AL
06.2026 - Current
- Supervised daily operations and managed team schedules effectively.
- Trained new staff on procedures and customer service standards.
- Ensured compliance with health and safety regulations in the workplace.
General Manager
Atl Fried Chicken and Seafood
Carrollton, GA
08.2022 - 09.2024
- Managed daily operations to ensure smooth restaurant functionality.
- Oversaw staff scheduling to optimize workforce efficiency and coverage.
- Implemented training programs to enhance employee performance and service quality.
- Coordinated inventory management to maintain stock levels and minimize waste.
General Manager
Ajs Fish And Wing
Carrollton, GA
03.2018 - 08.2022
- Managed daily operations to ensure smooth restaurant functionality.
- Oversaw staff scheduling to optimize workforce efficiency and coverage.
- Implemented training programs to enhance employee performance and service quality.
- Coordinated inventory management to maintain stock levels and minimize waste.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Guided management and supervisory staff to promote smooth operations.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Education
Mt Zion High
Mt Zion, GASkills
- Staff scheduling
- Employee training
- Inventory management
- Health regulations
- Customer service
Timeline
Shift Leader
Tacala Companies
06.2026 - Current
General Manager
Atl Fried Chicken and Seafood
08.2022 - 09.2024
General Manager
Ajs Fish And Wing
03.2018 - 08.2022
Mt Zion High