Proactive, hard-working, self motivated, reliable, professional, with experience, providing administrative support, account reconciliation, and customer service. Work well in a Office team environment, and remote without supervision.
Overview
12
12
years of professional experience
Work History
Senior Administrative Assistant
WilliamsLea LLC
Columbus
07.2022 - 03.2026
Provide a variety of Administrative support, including customer service, edit documents for communications/memos/presentations, data entry for expense, and expense reports, create reservations, schedule meetings, conference rooms, HV hospitality, and travel. Record high volume male support
Utilize appropriate logs and track software for all administrative support work.
Meet contracted deadlines for service delivery to our client.
ICQA Associate
Amazon Fulfillment Center
Etna
10.2021 - 06.2022
Conducted inventory audits to ensure accuracy and compliance with company standards.
Utilized handheld scanners for efficient tracking of products in the fulfillment center.
Provided support in problem solving escalated issues related to ICQA processes and procedures.
Performed regular audits of inventory transactions for accuracy and completeness.
Maintained accurate records of daily inventory activities and ensured compliance with company guidelines.
Administrative Support Specialist
Reliant Capital Solutions
Gahanna
01.2019 - 01.2021
Assist Education Operations Teams with assignments specific to tracking of client payment arrangements and validation of payment programs.
Review of client specific documentation to meet guidelines.
Maintain and update databases as needed.
Ensure compliance with all contractual requirements.
Processed and maintained confidential documents and records efficiently.
Performed general office duties such as photocopying documents, faxing information, sorting mail.
Input data into various software programs such as Excel spreadsheets or databases.
Has Government Security Clearance.
Account Representative
GC Services LP
Columbus
04.2014 - 08.2018
Assist Education Operations Teams with assignments specific to client payment arrangements and validation of programs.
Track and setup client payment arrangements to ensure compliance of program.
Examined all client documentation to meet guidelines.
Executed daily operations of incoming and outgoing calls.
Documented account interactions and maintained accurate records in systems.
Served as primary contact and support for maintaining account information and opening and closing accounts.
Advised clients on best practices related to their accounts.
Managed accounts receivable including collections from delinquent accounts.
Maintained good rapport with customers and internal departments by proactively handling complex customer issues.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Has Government Security Clearance
Education
Diploma -
Mifflin High School
Columbus, Ohio
08.1989 - 06/1991
Skills
Microsoft office, word, excel, PowerPoint
Strong work ethic
Executive team leadership
Scheduling in calendar management
Strong, verbal and written communications
Strong organizational and paying attention to detail
Senior Administrative Assistant at Orchard Valley Health & Rehabilitation CenterSenior Administrative Assistant at Orchard Valley Health & Rehabilitation Center