Experienced office manager with a proven track record of leadership in various administrative roles. Possessing extensive knowledge of industry practices and procedures, adept at overseeing financial, personnel, and clerical operations. Top-notch management abilities enable efficient streamlining of processes and optimization of productivity.
Overview
13
13
years of professional experience
Work History
OFFICE MANAGER
MINDFULNESS MENTAL HEALTH SERVICES
12.2019 - Current
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement
Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments
Completes operational requirements by scheduling and assigning employees, following up on work results
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends
Maintains office staff by recruiting, selecting, orienting, and training employees
Maintains office staff job results by coaching, counseling, and disciplining over 10 employees, and planning, monitoring, and appraising job results
Contributes to team effort by accomplishing related results as needed.
ADMINISTRATIVE ASSISTANT
PATRICK DARBOUZE TAXATION
10.2011 - 12.2019
Provides administrative support to ensure efficient operation of office
Answers phone calls, schedules meetings and supports visitors
Completes operational requirements by scheduling and assigning administrative projects and expediting work results
Managed approximately 30 incoming calls, emails and faxes per day from customers. Exhibits polite and professional communication via phone, e-mail, and mail
Supports team by performing tasks related to organization and strong communication
Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities
Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques
Provides information by answering questions and requests
Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
RECEPTIONIST
ANTWERPERN CHEVROLET
05.2011 - 01.2013
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable with all necessary stationery and materials
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings.
Education
Bachelor of Science - Communication
BOWIE STATE UNIVERSITY
Bowie
05.2017
HIGH SCHOOL DIPLOMA -
WESTERN SENIOR HIGH
Baltimore, MD
06.2001
Skills
Microsoft Office
Goal Driven
Detailed Oriented
Project Management software
Corporate Financial Statement Analysis
Intro to Business Analysis
Lean Six Sigma Foundation
Slack Essential Training
Introduction to PHR
Diversity Recruiting
Employee Supervision
Data Entry
Office Management
Expense Reporting
Administrative Support
Inventory Control
Activities
I enjoy socializing with my peers, continuing education, helping others, reading, exercising, and mindfulness guided meditation.
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