Kimberly Johnson
Tulsa,OK
Summary
Dynamic healthcare professional with extensive experience at Utica Park Clinic, excelling in patient care and administrative efficiency. Proven expertise in EKG monitoring and patient scheduling, coupled with strong interpersonal skills that enhance team collaboration and patient satisfaction. Committed to maintaining HIPAA compliance and fostering a compassionate environment for patients.
Overview
2026
2026
years of professional experience
Work History
CMA
Utica Park Clinic
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
- Demonstrated skill in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
- Managed prescription refills requests promptly resulting in better medication adherence.
Team Leader
Sloppy Dog Wash
06.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Property Manager
Bricked & Associates, Inc.
Tulsa, OK
01.2019 - 04.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Cosmetologist
Regis Hair Salon
Tulsa, OK
05.2014 - 01.2015
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Education
Certified Medical Assistant
Community Care College
OK05.2016
Cosmetology
Broken Arrow High School
Broken Arrow, OK05.2012
Skills
- Blood pressure monitoring
- Venipuncture
- Vital signs monitoring
- HIPAA compliance
- Patient confidentiality
- Specimens collection and processing
- Patient scheduling
- Insurance verification
- Medical terminology
- Appointment scheduling
- EKG monitoring
- Injection administration
- Needs assessment
- Customer service
Timeline
Team Leader
Sloppy Dog Wash
06.2022 - Current
Property Manager
Bricked & Associates, Inc.
01.2019 - 04.2022
Cosmetologist
Regis Hair Salon
05.2014 - 01.2015
CMA
Utica Park Clinic
Certified Medical Assistant
Community Care College
Cosmetology
Broken Arrow High School