Kimberly Johnson
Myrtle Creek,OR
Summary
Dynamic and results-driven professional with extensive experience in customer service. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in cash register operation and maintaining accurate records, demonstrating reliability and a strong work ethic. Committed to fostering positive customer relationships.
Overview
5
5
years of professional experience
Work History
Cashier
Canyonmarket
03.2025 - 03.2025
- Maintained cleanliness and organization of checkout area and surrounding displays.
- Supported inventory management by restocking shelves as needed.
- Learned and adhered to safety protocols for handling food products.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Processed customer transactions accurately using point-of-sale systems.
Players Club Representative
Seven Feathers Casino & Resort
07.2023 - 07.2024
- Assisted members with inquiries regarding rewards program benefits and eligibility.
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Processed member transactions efficiently using casino management system software.
- Collaborated with team to promote loyalty programs and special events effectively.
- Maintained accurate records of player activity to support marketing initiatives and promotions.
- Resolved member issues promptly, ensuring adherence to company policies and procedures.
- Handled sensitive information discreetly while processing membership applications and maintaining strict confidentiality standards.
- Coordinated with other departments to resolve guest issues, demonstrating effective communication skills and teamwork.
Cashier
Canyonmarket
05.2023 - 07.2023
- Handled cash, credit, and debit transactions efficiently to ensure smooth operations.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with product inquiries and store navigation.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Processed customer transactions accurately using point-of-sale systems.
Owner/Operator
Jenberly Designs LLC
11.2019 - 12.2021
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Developed marketing strategies to increase brand awareness and customer engagement.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Designed and made all products, packaging, and labeling by hand.
- Designed and made many products for varying customers and smalls business's around the local area.
Education
Nail Technician Certification - Cosmetology
Northwest School of Beauty
Medford, OR08-2016
High School Diploma -
Medford Opportunities High School
Medford, OR06-2009
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Order taking
- Complex Problem-solving
Timeline
Cashier
Canyonmarket
03.2025 - 03.2025
Players Club Representative
Seven Feathers Casino & Resort
07.2023 - 07.2024
Cashier
Canyonmarket
05.2023 - 07.2023
Owner/Operator
Jenberly Designs LLC
11.2019 - 12.2021
Nail Technician Certification - Cosmetology
Northwest School of Beauty
High School Diploma -
Medford Opportunities High School