Dedicated administrative assistant with over 6 years of experience in customer service and office administration. Recognized for exceptional attention to detail, strong organizational skills, and effective communication, contributing to a positive work environment and efficient operations.
Overview
16
16
years of professional experience
Work History
Administrative Assistant III
Texas Department of Public Safety- Highway Patrol
Kerrville, TX
04.2019 - 02.2026
Processed and maintained accurate records for incident reports and operational data.
Managed filing system, entered data and completed other clerical tasks.
Developed and implemented filing systems to enhance document retrieval efficiency.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Maintained inventory of office supplies and placed orders.
Teller
Kerr County Federal Credit Union
Kerrville, TX
09.2017 - 03.2019
Processed member transactions accurately and efficiently, ensuring compliance with credit union policies.
Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Assisted in balancing cash drawers at end of shifts, maintaining accuracy and accountability.
Handled various accounting transactions.
Clerk
Bandera County Auditor
Bandera, TX
09.2009 - 06.2016
Supported payroll processing by verifying timesheets and addressing discrepancies promptly.
Contributed to employee engagement efforts through organizing team-building activities and events.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Answered and redirected incoming phone calls for office.
Processed employee termination paperwork at direction of supervisory staff.