Kimberly Leonardo
Imperial Beach,CA
Summary
Proven leader in customer service and team development, demonstrated at Dairy Queen Orange Julius by enhancing team performance through positive mentoring. Skilled in cash handling and fostering customer relationships, ensuring repeat business. Adapted to flexible schedules, excelling in fast-paced environments without compromising accuracy or efficiency.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Dairy Queen Orange Julius
07.2024 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Cashier/food Packager
Cluck N Sip
09.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Associate Degree - Culinary Arts
Southwestern College
Chula Vista, CA05.2026
Skills
Customer Service
Team Leadership
Cash Handling
Positive Attitude
Flexible Schedule
Heavy Lifting
Opening and closing procedures
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Languages
Spanish
Full Professional
Timeline
Cashier Team Lead
Dairy Queen Orange Julius
07.2024 - Current
Cashier/food Packager
Cluck N Sip
09.2023 - 07.2024
Associate Degree - Culinary Arts
Southwestern College
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