Kimberly Lewis
Davenport,FL
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
10
10
years of professional experience
Work History
Server
Olive Garden Restaurant
Orlando, FL
05.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Took orders from customers accurately and in a timely manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Banquet Server
Instawork
Towson, MD
05.2023 - Current
- Provided prompt, friendly service to all guests during banquets or catered events.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Replenished buffet lines with fresh foods as needed.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
Server
Viking Cruises
New Orleans, LA
10.2023 - 03.2024
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Informed customers of daily specials and signature menu items.
- Presented menus and answered questions regarding items.
Server
Adams Taphouse
Annapolis, MD
02.2023 - 10.2023
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server/Food Runner
Neo Pizza
Annapolis, MD
11.2014 - 12.2016
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accurately recorded orders on cash register and point-of-sale system.
Education
Some College (No Degree) - Business Administration
Anne Arundel Community College
Arnold, MDSkills
- Table Setting
- Guest Engagement
- Table Bussing
- Supply Restocking
- Food inspection
- Order Management
Timeline
Server
Olive Garden Restaurant
05.2024 - Current
Server
Viking Cruises
10.2023 - 03.2024
Banquet Server
Instawork
05.2023 - Current
Server
Adams Taphouse
02.2023 - 10.2023
Server/Food Runner
Neo Pizza
11.2014 - 12.2016
Some College (No Degree) - Business Administration
Anne Arundel Community College
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