Kimberly Magana
Garden Grove,CA
Summary
Dedicated cashier with proven customer service skills, adept at cash handling and complaint resolution. Committed to ensuring high levels of customer satisfaction and efficient transaction processing. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Wetzels Pretzels
Santa Ana, California
05.2024 - 10.2025
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer complaints professionally in accordance with company policy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Promoted menu items and upsold specials to enhance customer experience.
Cashier
Popeyes® Louisana Kitchen
Westminster, California
07.2023 - 08.2025
- Maintained cleanliness and organization of cashier station and dining area.
- Provided excellent customer service by addressing inquiries and concerns.
- Handled cash, credit, and debit payments accurately during shifts.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Greeted customers and answered any questions they had about the store's products and services.
Education
GED -
Golden West College
Huntington Beach, CA05-2025
High School Diploma -
Marie L. Hare High School
Garden Grove05-2024
Skills
- Customer service
- Cash handling
- Problem resolution
- Communication skills
- Time management
- Team collaboration
- Fraud prevention awareness
- Product knowledge
Languages
Spanish
Professional
English
Professional
Certification
- Food Handlers Card
Timeline
Cashier
Wetzels Pretzels
05.2024 - 10.2025
Cashier
Popeyes® Louisana Kitchen
07.2023 - 08.2025
GED -
Golden West College
High School Diploma -
Marie L. Hare High School
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