Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Meadows

Keeling,United States

Summary

Accomplished Insurance Agent from Lavinder Group and Associates, adept in policy knowledge and customer service, excels in client relations and leads prospecting. Demonstrated success in improving customer satisfaction and sales metrics, leveraging professionalism and ethics to exceed employer expectations. Skilled in navigating industry regulations, ensuring compliance and client trust.

Overview

8
8
years of professional experience

Work History

Insurance Agent

Lavinder Group and Associates
08.2018 - Current

Reliable and motivated Insurance Agent with an active Health, Life and Annuity License earned in 2018. I have been Medicare and ACA (CMS) certified for 6 years offering personalized, courteous service to clients. Specialist at Individual and Medicare insurance sales, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving goals and providing the upmost customer service to clients.

Assistant Store Manager

Piedmont Home Health
05.2016 - 07.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Education

Patrick Henry Community College
Martinsville, VA

Advanced Diploma -

Dan River High School
Ringgold
2013

Skills

  • Customer Service
  • Licensed Insurance Agent
  • Professionalism and Ethics
  • Quotes and sales
  • Customer follow-up
  • Client Relations
  • Policy Knowledge
  • Account Management
  • Life Insurance
  • Policy writing
  • Health insurance
  • Policy Renewals
  • Client Account Management
  • Industry Regulations
  • Leads Prospecting
  • Marketing Strategies
  • Vision and dental insurance
  • Data Entry
  • Critical Thinking
  • Customer Billing
  • Customer Complaint Resolution
  • New Agent Training
  • Policy Changes
  • Customer Account Review
  • Premium Calculations
  • HIPAA Compliance
  • Licensing Requirements
  • Call Center Customer Service

Timeline

Insurance Agent

Lavinder Group and Associates
08.2018 - Current

Assistant Store Manager

Piedmont Home Health
05.2016 - 07.2018

Patrick Henry Community College

Advanced Diploma -

Dan River High School
Kimberly Meadows