Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Minks

Bloomfield,IN

Summary

Proven expertise in managing logistics and enhancing customer relationships, honed at Aqua Logistics. Excelling in high-stress decision-making and active listening, I significantly improved dispatch efficiency and customer satisfaction. Skilled in dispatch software and maintaining call metrics, my focus on detail and time management led to a 20% increase in on-time deliveries.

Overview

15
15
years of professional experience

Work History

Dispatcher

Aqua Logistics
08.2024 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Production Worker

Toyota Motor Manufacturing
11.2019 - 08.2024
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.

Shipping and Receiving Clerk

PPG Industrial Coatings
05.2014 - 11.2019
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Environmental Services Housekeeper

Terre Haute Regional Hospital
12.2009 - 05.2014
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
01-2026

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Dispatch software
  • Time management
  • Dispatching procedures
  • Attention to detail
  • Customer relations
  • Updating logs
  • Route planning
  • Routing orders
  • Customer relationship management
  • Work order management
  • Maintaining call metrics
  • Closing tickets

Timeline

Dispatcher

Aqua Logistics
08.2024 - Current

Production Worker

Toyota Motor Manufacturing
11.2019 - 08.2024

Shipping and Receiving Clerk

PPG Industrial Coatings
05.2014 - 11.2019

Environmental Services Housekeeper

Terre Haute Regional Hospital
12.2009 - 05.2014

High School Diploma -

Penn Foster Career School

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Kimberly Minks