
Dynamic and compassionate professional with extensive experience at the Los Angeles Police Department, excelling in high-pressure environments. Proven ability in medical documentation and customer service, ensuring compliance and confidentiality. Skilled in problem-solving and time management, dedicated to enhancing patient care and support through effective communication and attention to detail.
• Managed emergency calls and logged incident data using CAD systems.
• Provided clear communication during critical situations to support emergency teams.
• Delivered excellent customer service to individuals in crisis.
• Supported officers by retrieving and documenting critical case and suspect information.
• Ensured sensitive data was logged and handled in compliance with department protocols.
• Managed emergency calls and logged incident data using CAD systems.
• Provided clear communication during critical situations to support emergency teams.
• Delivered excellent customer service to individuals in crisis.
• Supported officers by retrieving and documenting critical case and suspect information.
• Ensured sensitive data was logged and handled in compliance with department protocols.
Fluent in English and Tagalog
Typing 60 WPM
Customer Service & Compassionate Communication
Medical Records & Documentation
Time Management & Task Prioritization
Problem-Solving in High-Pressure Environments
Reliability & Attention to Detail