Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Best of Bauer
Timeline
Generic
Kimberly Okeefe
Open To Work

Kimberly Okeefe

Medical Retail
Belton,SC

Work Preference

Desired Job Title

Practice ManagerStore ManagerGeneral ManagerStore Manager

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Belton, SC, US
Open to relocation: Yes

Salary Range

$75000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time off401k matchPaid sick leaveTeam Building / Company Retreats

Summary

Experienced Practice Manager known for improving operational efficiency and team collaboration. Expertise in developing strategic initiatives that enhance patient satisfaction and streamline processes, supporting the overall growth of practices.

Overview

10
10
years of professional experience

Work History

Practice Manager

Revision Optix
Simpsonville, SC
10.2023 - Current
  • Oversees two separate Practices in Greenville and Simpsonville.
  • Refine scheduling protocols to improve patient flow and streamline operations.
  • Supervise inventory systems, focusing on maintaining ideal stock levels and minimizing excess.
  • Facilitate engaging training sessions focused on enhancing service standards and fostering a customer-centric culture.
  • Enhance patient communication protocols to increase satisfaction and retention rates.
  • Develop strategic marketing initiatives that expand local outreach and boost patient engagement.
  • Analyze financial reports to identify cost-saving opportunities and optimize budget allocations.
  • Oversaw compliance with healthcare regulations, ensuring a safe environment for patients and staff.
  • Fostered a collaborative team culture, mentoring staff to achieve professional growth and operational excellence.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Ordered all office supplies and kept check on inventory levels.
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.

Store Manager

LensCrafters
Anderson, SC
02.2019 - 10.2023
  • Led daily operations, ensuring high-quality customer service and efficient store performance.
  • Mentored team members, fostering a collaborative environment and enhancing staff capabilities.
  • Analyzed sales data to identify trends, implementing strategies to increase revenue and improve product offerings.
  • Developed training programs, improving employee engagement and retention rates within the team.
  • Implemented visual merchandising standards, creating an appealing shopping experience that aligned with brand guidelines.
  • Conducted performance evaluations, setting goals for team development and aligning individual contributions with business objectives.

General Manager

White House Black Market
Germantown, TN
06.2018 - 02.2019
  • Led operations to enhance customer experience and drive sales growth.
  • Developed and implemented strategic initiatives to optimize store performance and profitability.
  • Mentored management team, fostering leadership skills and improving overall staff productivity.
  • Analyzed sales data to identify trends, adjusting strategies to meet customer needs effectively.
  • Recruits, hires and trains store personnel.
  • Prepares and conducts all performance appraisals.
  • Operational Excellence through Divisions of Leadership.

Store Manager

Ann Taylor Factory
Memphis, TN
08.2016 - 06.2018
  • Oversaw inventory management processes, optimizing stock levels to meet customer demand effectively.
  • Coordinated promotional events, driving store traffic and enhancing brand visibility within the community.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Achieve performance results through excellent customer service and role modeling.

Education

Associate of Science - Business Management

Lake Land College
Mattoon, IL

Skills

  • Schedule management
  • Staff management
  • Practice management
  • Workflow management
  • Policy implementation
  • Employee performance
  • Staff development
  • Performance metrics
  • HIPAA and OSHA regulations
  • Insurance referral facilitation
  • Workflow efficiency
  • Training and mentoring

Accomplishments

  • Documented and resolved customer service issues which led to patients returning to the practice and higher google review.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Yearly Budget through effectively coaching in the moment.
  • Achieved Inventory Management results by completing daily audits with accuracy and efficiency.

Interests

  • Gym Workouts
  • Enjoy participating in running events such as 5K's for overall physical and mental well-being
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • I enjoy helping others and giving back to the community
  • Volunteering at local animal shelters and rescue organizations
  • Animal Care through Rover dog sitting and walking

Best of Bauer

Top Performing Store Manager for Eddie Bauer Home Year 1999 and 2000

Timeline

Practice Manager

Revision Optix
10.2023 - Current

Store Manager

LensCrafters
02.2019 - 10.2023

General Manager

White House Black Market
06.2018 - 02.2019

Store Manager

Ann Taylor Factory
08.2016 - 06.2018

Associate of Science - Business Management

Lake Land College

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