Kimberly Perez
Louisville,KY
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonald's
01.2022 - Current
- Excelled in every store position and regularly backed up front-line staff.
- Troubleshot equipment to reduce service calls and downtime.
- Trained and mentored new employees to maximize team performance.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Jeffersontown High School
Louisville, KY06.2023
Skills
- Staff Development
- Regulatory Compliance
- Multidisciplinary Collaboration
- Quality Control
- Problem-Solving
- Critical Thinking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Manager
McDonald's
01.2022 - Current
High School Diploma -
Jeffersontown High School
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