Kimberly Pierce
Sales Manager
Purcellville,VA
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Exceling in customer relations, growing business and achieving sales goals. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Sales Manager
Potomac Deck And Fence
Aldie, VA
02.2017 - Current
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall company operating plan.
- 90% close rate on leads.
- Awarded numerous projects from Commercial PM's
- Expanded residential business by 50% in first year.
- Used vendor expertise to deliver educational content to sales team and consumer.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
Personal Trainer, NASM-CPT
Lifetime Fitness Athletic
Sterling, VA
11.2016 - 02.2017
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Recruited new participants each month with expertise in relationship-building and personal training.
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Met health education and wellness objectives with implementation of new training programs.
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
- Educated club members about relationship between nutrition and fitness.
Sales Representative
Beitzell Fence
Catharpin, VA
03.2015 - 11.2016
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Established new accounts through cold calling and personal visits to potential customers.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Orthodontic Technician
Mt. Airy Dental Associates
Mt. Airy , MD
07.2005 - 06.2015
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Completed routine and advanced procedures by preparing patients and instruments for expected needs.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
- Took x-rays, photographs and impressions of patients' teeth and mouth.
- Proved reliable in fast paced work environment seeing over 50 patients per day.
Certified Personal Trainer
Peak Fit 365
Ellicott City, MD
05.2012 - 05.2015
- Designed specific workout systems for individual clients based on performance ability.
- Monitored proper execution and form of clients and adjusted positions to improve results and safety.
- Bolstered customer satisfaction ratings by managing issues and providing dedicated service.
- Recruited new participants each month with expertise in relationship-building and personal training.
- Drove client retention, managing daily classes and individual sessions.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
Education
Associate of Science -
Howard Community College
Columbia, MD 09.2010 - 05.2012
Certified Personal Training
National Academy of Sports Medicine
High School Diploma -
River Hill High School
Clarksville, MD 09.1996 - 05.2000
Skills
Order management
Business development and planning
Strategic account development
Compelling sales proposal writer
Sales presentations
Analytical problem solver
Verbal and written communication
Time management
Goals and performance
Sales expertise
Review of contracts
Relationship building
Direct sales
Product and service sales
Accomplishments
Proven dedication to achieving long term goals by completing three Ironman triathlon races and 5+ marathons.
Timeline
Sales Manager
Potomac Deck And Fence
02.2017 - Current
Personal Trainer, NASM-CPT
Lifetime Fitness Athletic
11.2016 - 02.2017
Sales Representative
Beitzell Fence
03.2015 - 11.2016
Certified Personal Trainer
Peak Fit 365
05.2012 - 05.2015
Associate of Science -
Howard Community College
09.2010 - 05.2012
Orthodontic Technician
Mt. Airy Dental Associates
07.2005 - 06.2015
High School Diploma -
River Hill High School
09.1996 - 05.2000
Certified Personal Training
National Academy of Sports Medicine