Kimberly Pierce
Sales Manager
Purcellville,VA
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Exceling in customer relations, growing business and achieving sales goals. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Sales Manager
Potomac Deck And Fence
Aldie , VA
2017.02 - Current
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall company operating plan.
- 90% close rate on leads.
- Awarded numerous projects from Commercial PM's
- Expanded residential business by 50% in first year.
- Used vendor expertise to deliver educational content to sales team and consumer.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
Personal Trainer, NASM-CPT
Lifetime Fitness Athletic
Sterling , VA
2016.11 - 2017.02
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Recruited new participants each month with expertise in relationship-building and personal training.
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Met health education and wellness objectives with implementation of new training programs.
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
- Educated club members about relationship between nutrition and fitness.
Sales Representative
Beitzell Fence
Catharpin , VA
2015.03 - 2016.11
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Established new accounts through cold calling and personal visits to potential customers.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Orthodontic Technician
Mt. Airy Dental Associates
Mt. Airy , MD
2005.07 - 2015.06
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Completed routine and advanced procedures by preparing patients and instruments for expected needs.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
- Took x-rays, photographs and impressions of patients' teeth and mouth.
- Proved reliable in fast paced work environment seeing over 50 patients per day.
Certified Personal Trainer
Peak Fit 365
Ellicott City , MD
2012.05 - 2015.05
- Designed specific workout systems for individual clients based on performance ability.
- Monitored proper execution and form of clients and adjusted positions to improve results and safety.
- Bolstered customer satisfaction ratings by managing issues and providing dedicated service.
- Recruited new participants each month with expertise in relationship-building and personal training.
- Drove client retention, managing daily classes and individual sessions.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
Education
Associate of Science -
Howard Community College
Columbia, MD 2010.09 - 2012.05
Certified Personal Training
National Academy of Sports Medicine
High School Diploma -
River Hill High School
Clarksville, MD 1996.09 - 2000.05
Skills
Order management
undefinedAccomplishments
Proven dedication to achieving long term goals by completing three Ironman triathlon races and 5+ marathons.
Timeline
Sales Manager
Potomac Deck And Fence
2017.02 - Current
Personal Trainer, NASM-CPT
Lifetime Fitness Athletic
2016.11 - 2017.02
Sales Representative
Beitzell Fence
2015.03 - 2016.11
Certified Personal Trainer
Peak Fit 365
2012.05 - 2015.05
Associate of Science -
Howard Community College
2010.09 - 2012.05
Orthodontic Technician
Mt. Airy Dental Associates
2005.07 - 2015.06
High School Diploma -
River Hill High School
1996.09 - 2000.05
Certified Personal Training
National Academy of Sports Medicine
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