Kimberly Povio
Ocala,FL
Summary
Motivated individual with experience in customer service, sales, and design. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Result-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
Work History
Licensed Realtor
REMAX Realty Unlimited
Ocala , FL
2023.11 - Current
- - Compared recently sold area properties to determine competitive market prices. - Promoted sales of properties through advertisements, open houses, and online advertising platforms. - Resolved client concerns related to home purchases to maintain high satisfaction ratings. - Coordinated appointments with buyers, sellers, and other realtors to show prospective homes. - Communicated with clients to understand property needs and preferences. - Collaborated with clients to determine real estate needs and provide tailored solutions.
Internet Sales Consultant
Lennar
Ocala , FL
2024.01 - 2024.07
- - Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication. - Enhanced sales performance by following up on leads and maintaining a consistent line of prospects. - Streamlined communications with clients using CRM software to track interactions and maintain detailed records. - Increased overall sales revenue by consistently meeting or exceeding monthly targets through effective time management. - Developed personalized sales strategies tailored to each client’s unique needs and preferences. - Implemented live chat functionality on the website, providing real-time support to customers, leading to an increase in conversions. - Participated in regular training sessions to continuously improve product knowledge and stay updated on new offerings.
Senior Account Manager
J.C. White
Miramar , FL
2011.01 - 2023.03
- - Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms. - Closed business deals with partner businesses to increase company profit. - Negotiated prices for products and freight, reducing the cost of acquisition by achieving lower prices. - Cultivated productive relationships with business representatives, consulting closely to uncover needs and match them with available solutions. - Prepared clients' budgets by reviewing client billing and managing monthly invoices. - Recommended brand products to customers to encourage repeat purchases and foster customer loyalty. - Sold new products and services and developed new accounts to maximize revenue potential. - Delivered sales presentations and pitches to clients, upper management, and junior sales associates. - Coordinated with internal teams to facilitate prompt delivery of client projects. - Worked hand-in-hand with designers on space planning, selecting fabrics, and finishes to create optimal solutions.
Education
Licensed Realtor -
Gold Coast School
Boca Raton, FL12.2020
Residential Design Diploma, Honorary Magna Cum Laude -
The Art Institute of Fort Lauderdale
Fort Lauderdale, FL03.2001
Skills
- Customer Relationship Management (CRM)
- Sales Strategy Development
- Real Estate Market Analysis
- Communication & Interpersonal Skills
- Time Management & Prioritization
- Digital Marketing & Online Advertising
- Lead Generation & Follow-up
- Space Planning & Design Collaboration
Timeline
Internet Sales Consultant
Lennar
2024.01 - 2024.07
Licensed Realtor
REMAX Realty Unlimited
2023.11 - Current
Senior Account Manager
J.C. White
2011.01 - 2023.03
Licensed Realtor -
Gold Coast School
Residential Design Diploma, Honorary Magna Cum Laude -
The Art Institute of Fort Lauderdale
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