Kimberly Ramirez
Chula Vista,CA
Summary
Housekeeping Supervisor leading daily inspections of 114 guest rooms and public areas, staff scheduling, and inventory control to keep guest rooms and public areas ready on time. Coordinates training, cleaning protocols, and safety procedures to improve consistency across housekeeping teams. Resolves guest concerns quickly and supports cross-department communication to protect service standards.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Housekeeping Supervisor
The Rambler
01.2025 - Current
- Supervised daily housekeeping operations to ensure cleanliness and order.
- Trained staff on proper cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment for efficiency.
- Coordinated schedules for housekeeping staff to meet operational needs.
- Conducted inspections of guest rooms and public areas for quality control.
- Assisted in developing housekeeping policies and procedures for consistency.
- Addressed guest concerns related to housekeeping services promptly.
- Collaborated with other departments to maintain hotel standards and guest satisfaction.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Established effective communication between team members in order to foster a positive work environment.
Housekeeper
Sun outdoors San Diego Bay
San Diego, California
01.2021 - 04.2025
- Maintained cleanliness in guest cabins and common areas throughout the resort.
- Supported team members in deep cleaning projects during off-peak seasons.
- Reported maintenance issues promptly to ensure guest comfort and safety.
- Followed safety protocols while using cleaning chemicals and equipment.
- Collaborated with staff to enhance overall guest satisfaction through cleanliness efforts.
- Ensured that public areas were properly stocked with supplies during shift hours.
- Disinfected surfaces regularly with approved chemical solutions.
- Swept walkways, patios and balconies of debris on a regular basis.
- Performed daily cleaning duties such as dusting, vacuuming, mopping, changing linen and sanitizing bathrooms.
cleaning crew remember
Cwi Maintenance
San Diego, California
01.2019 - 12.2021
- Maintained cleanliness and sanitation in assigned areas throughout various facilities.
- Operated cleaning equipment including vacuums, floor scrubbers, and pressure washers.
- Swept and mopped floors in public areas.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Cleaned windows, door frames, and sills.
- Collaborated with team members to maintain a clean and organized work environment.
- Conducted quality checks to ensure cleanliness standards met company guidelines.
- Conducted routine inspections of facilities and equipment to ensure proper functionality.
- Responded promptly to special cleaning requests from management or clients.
- Provided excellent customer service when interacting with customers or colleagues.
Education
High School Diploma - undefined
11.2013
Skills
Quality control
Inventory management
Cleaning protocols
Inspection procedures
Housekeeping scheduling
Staff training
Time management
Staff supervision
Safety protocols
Guest service recovery
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Housekeeping Supervisor
The Rambler
01.2025 - Current
Housekeeper
Sun outdoors San Diego Bay
01.2021 - 04.2025
cleaning crew remember
Cwi Maintenance
01.2019 - 12.2021