Kimberly Ramsey
Hampstead,NC
Summary
Adept Dental Office Manager with a proven track record at Blanco and Flanagan Dental, excelling in patient relations and dental software proficiency. Mastered insurance claims/billing and treatment planning, significantly enhancing practice profitability and customer loyalty. Skilled in schedule management and medical records, ensuring optimal organizational efficiency.
Overview
14
14
years of professional experience
Work History
Dental Office Manager
Blanco and Flanagan Dental
05.2013 - 05.2023
- Prepared insurance claims, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
Office Coordinator
Dr. Robert Horenkamp
05.2009 - 05.2012
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Reconciled account files and produced monthly reports.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
Skills
- Treatment Planning
- Dental software proficiency
- Insurance Billing
- Schedule Management
- Patient Relations
- Medical Records Management
Timeline
Dental Office Manager
Blanco and Flanagan Dental
05.2013 - 05.2023
Office Coordinator
Dr. Robert Horenkamp
05.2009 - 05.2012
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