Kimberly Reaves
Raleigh,NC
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Peer Support Specialist
Carolina Outreach
Raleigh, NC
02.2023 - Current
- Maintain strict data confidentiality and privacy on all information related to individuals
- Work closely with Wake County DHHS and the Child Welfare Recovery Program
- Respond to client emergencies as needed
- Meet with clients regularly to offer one-on-one support and counseling
- Develop recovery plans, coping methods, and rehabilitation strategies with the client
- Arrange medical appointments, therapy sessions, support groups, and other resources to aid the client
- Monitor the client's behavior, schedule, medication, and activities
- Report any unusual behavior, conflicts, or recovery deviations to the relevant professionals
- Liaison with family members and medical professionals regularly
- Share details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys
- Assist others through dynamic relationships built on trust and utilize effective listening and interpersonal skills.
Certified Peer Support Specialist
Voice Therapeutic Solutions
Raleigh, NC
10.2022 - 01.2024
- Maintain strict data confidentiality and privacy on all information related to individuals
- Respond to client emergencies as needed
- Meet with clients regularly to offer one-on-one support and counseling
- Develop recovery plans, coping methods, and rehabilitation strategies with the client
- Arrange medical appointments, therapy sessions, support groups, and other resources to aid the client
- Monitor the client's behavior, schedule, medication, and activities
- Report any unusual behavior, conflicts, or recovery deviations to the relevant professionals
- Liaison with family members and medical professionals regularly
- Share details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys
- Assist others through dynamic relationships built on trust and utilize effective listening and interpersonal skills.
Direct Support Professional
Community Base Care
Raleigh, NC
03.2021 - 05.2023
- Maintain strict data confidentiality and privacy on all information related to individuals
- Share details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys
- Assist others through dynamic relationships built on trust and utilized effective listening and interpersonal skills
- Empower clients to tackle challenging situations with better and more diverse coping skills.
Office Assistant
Adams Pest Solutions
Cary, NC
08.2020 - 03.2021
- Provided check-in services for all scheduled client appointments
- Answered phones and scheduled appointments as needed
- Collected and reconciled cash/credit card co-pays and service fees from clients upon registration
- Obtained point of entry information for client and initiate documentation for counselors
- Provided general administrative support for the program including typing, filing, copying, data entry and faxing in a prompt, efficient and cooperative manner.
Direct Support Professional
Community Base Care
Raleigh, NC
- Managed office records
- Customer service
- Scheduling
- Answered switchboard and internal phone lines
- Processed payments
- Dispatch.
Office Assistant
Adams Pest
Cary, NC
- Managed office records
- Customer service
- Scheduling
- Answered switchboard and internal phone lines
- Processed payments
- Dispatch.
Education
Some College (No Degree) - Criminal Justice
Strayer University
RaleighSkills
- Office
- Clerical
- Client Services
- Databases
- Inventory
- Spreadsheets
- MOS
- Office equipment
- Organizing
- Research
- Answering phones
- Verbal and written communication skills
- Recovery assistance and support
- Appointment scheduling
- Coaching and mentoring
- Community resources specialist
- Treatment planning
- Document Review
Certification
- Certified Peer Support Specialist (2018-PRESENT)
- Certified Recovery Coach (2020)
References
Available Upon Request
Timeline
Certified Peer Support Specialist
Carolina Outreach
02.2023 - Current
Certified Peer Support Specialist
Voice Therapeutic Solutions
10.2022 - 01.2024
Direct Support Professional
Community Base Care
03.2021 - 05.2023
Office Assistant
Adams Pest Solutions
08.2020 - 03.2021
Direct Support Professional
Community Base Care
Office Assistant
Adams Pest
Some College (No Degree) - Criminal Justice
Strayer University
- Certified Peer Support Specialist (2018-PRESENT)
- Certified Recovery Coach (2020)
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