Kimberly Reyther
Fort Worth,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Leasing Manager
Harbor Group Management
05.2021 - Current
- Managed a team of office professionals and oversaw all leasing and marketing strategies resulting in an occupancy increase of 15%.
- Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.
- Recruited, interviewed, and developed a successful 2-time district winning leasing team
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Conducted comprehensive market research to maintain competitive pricing and ensure maximum profitability for property owners.
Administrative Assistant
The Connor Group
07.2018 - 03.2021
- Maintained optimal staffing levels by tracking open placements, screening qualified candidates, and scheduling interviews
- Prepared and protected corporate legal documents with the Dallas Housing Authority
- Answered and successfully directed over 160 calls a day.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Skills
- Proficient in Microsoft Office Applications such as: Office, Word, Sharepoint, Excel, and Teams (5 years' experience)
- Escalation Management
- Data Entry
- Account Management
- Scheduling
- Office Administration
- Spreadsheet Management
- Technical Troubleshooting
- Call Management
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Leasing Manager
Harbor Group Management
05.2021 - Current
Administrative Assistant
The Connor Group
07.2018 - 03.2021
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