Detail-oriented Patient Access Representative with expertise in patient registration, insurance verification, and HIPAA compliance. Committed to creating a welcoming environment while ensuring accurate information collection and processing.
Overview
2
2
years of professional experience
Work History
Patient Access Representative
Spartanburg Regional Medical Center
Spartanburg, South Carolina
02.2025 - Current
Established a welcoming atmosphere for patients upon arrival, enhancing their comfort and experience.
Collected and verified patient information to ensure accurate registration.
Verified insurance coverage for services provided by the facility.
Assisted with insurance inquiries and benefits verification for seamless processing.
Informed patients about facility services and procedures during check-in, ensuring they understood their options.
Applied HIPAA privacy and security regulations while handling patient information.
Collected co-pays and other payments from patients at time of service.
Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
Obtained necessary signatures for privacy laws and consent for treatment.
Assembled registration paperwork and placed identification bands on patients.
Uploaded patient documents to electronic medical records for accuracy into electronic medical records system.
Explained various admission forms and policies, acquiring signatures for consent.
Greeted patients and visitors in a courteous and professional manner.
Welcomed patients, assessed purpose of visit, and directed them to appropriate staff for assistance.