Kimberly Rodriguez
Dover
Summary
Dedicated and detail-oriented medical office professional with proven expertise in efficient appointment scheduling, patient reception, and adept utilization of electronic health record systems. Known for exceptional multitasking abilities, strong communication skills and commitment to maintaining patient confidentiality. A reliable team player with focus on providing excellent customer service and fast paced medical environment.
Overview
12
12
years of professional experience
Work History
Surgical Scheduler
Denville Surgery Center
06.2022 - Current
- Coordinated and managed surgical schedules for outpatient clinic. Orthopedics, ENT, Urology and Pain Management
- Ensure efficient and accurate processing of information.
- Ensure correct coding and type of procedure.
- Coordinating with anesthesia and operating room on availability.
- Verify patients demographics.
- Collaborated seamlessly with surgical teams, nurses and other administrative staff.
- .Helped reduce surgery cancellations due to administrative errors by meticulously reviewing physician orders prior to booking cases.
Scheduling Coordinator
Atlantic Neurosurgical Specialists
01.2018 - 05.2022
- Scheduled office pre-op and post-op appointments.
- Administrator for 16 Neurosurgeons.
- Streamlines administrative processes, enhanced workflow efficiency.
- Maintained accurate patient records ensuring compliance with medical protocols.
- Responded promptly to inquires enhancing overall costumer service.
- Resolved scheduling conflicts swiftly ensuring minimal disruptions of surgical procedures and office appointments.
- Contributed to as positive and cohesive work environment.
Receptionist
Maximum Health and Wellness
05.2012 - 09.2016
- Handled assignments independently with good judgement and critical thinking skills.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Performed general office duties such as answering phones, patient check-in/check-out, appointment scheduling and payment processing at time of service
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
No Degree - Medical Billing And Coding
Anthem Institute
Parsippany, NJ06.2011
High School Diploma -
Dover High School
Dover, NJ06.2007
Skills
- Microsoft Office
- Knowledge of Medical Terminology
- EHR, Centricity, Athena and eClinicalWorks
- Bilingual (Spanish and English)
- Epic
- HIPAA
- Insurance Verification
- Medical Office Experience
- Medical Scheduling
- Patient Care
- Data Entry
- Billing
- Customer Service
- Microsoft Word
Timeline
Surgical Scheduler
Denville Surgery Center
06.2022 - Current
Scheduling Coordinator
Atlantic Neurosurgical Specialists
01.2018 - 05.2022
Receptionist
Maximum Health and Wellness
05.2012 - 09.2016
No Degree - Medical Billing And Coding
Anthem Institute
High School Diploma -
Dover High School
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