- Weight Lifting
- Biking
- Passionate about balancing physical health with mental and emotional wellness
- Reading
Kimberly Rodriguez
Willingboro,NJ
Summary
Professional Intake Coordinator skilled in managing client assessments, workflow coordination, and ensuring seamless service delivery. Strong focus on team collaboration and achieving results. Flexible and reliable, adept at adapting to changing needs. Proficient in client communication, scheduling, and administrative tasks, ensuring efficient operations and high client satisfaction.
Overview
12
12
years of professional experience
Work History
Intake Coordinator
Solstice Counseling and Wellness Center
Pemberton, NJ
07.2021 - Current
- Serve as the primary point of contact for new client intakes in a behavioral health setting.
- Collect and verify demographic, clinical, and insurance information with accuracy.
- Conduct intake screenings to determine service eligibility and appropriate level of care.
- Verify insurance benefits, authorizations, and coverage prior to scheduling services.
- Enter and maintain complete documentation in the EMR system in strict compliance with HIPAA regulations.
- Safeguard patient confidentiality while handling sensitive medical and personal information.
- Coordinate communication between clients, clinicians, and administrative staff to ensure smooth onboarding.
- Provide compassionate, professional support to clients and families during the intake process.
Direct Support Professional
Oaks Integrated Care
Mount Holly, NJ
01.2021 - 07.2021
- Provide direct care and daily living support to individuals with intellectual and developmental disabilities.
- Assist with personal hygiene, grooming, and meal preparation.
- Promote independence, safety, and dignity while following individualized care plans.
- Document services and observations in compliance with agency and regulatory standards.
Administrative Assistant
Connect Family Center Inc.
Willingboro, NJ
01.2021 - 07.2021
- Supported the Director with administrative and operational tasks.
- Answered phones, scheduled appointments, and managed client communications.
- Prepared client intake packets and maintained organized records.
- Managed email and voicemail correspondence.
- Performed medical billing, filing, and accurate data entry.
- Assisted with insurance-related documentation and processing.
Front Desk Clerk
Craig S. Donn, D.D.S.
Cherry Hill, NJ
04.2014 - 03.2021
- Processed dental insurance claims and verified patient coverage.
- Performed electronic bank deposits and managed daily financial transactions.
- Handled patient collections and account inquiries.
- Provided professional front-office customer service.
Intern
Center for Family Services
Voorhees, NJ
09.2019 - 12.2019
- Completed discharge and six-month follow-up calls with clients.
- Observed Intensive Outpatient Program (IOP) group sessions.
- Gained exposure to behavioral health treatment and client support services.
Education
Associates in Applied Science - Addictions Counseling
Camden County College
Blackwood, NJ12-2019
Certification - Medical Billing and Coding
CHUBB Institute
Cherry Hill, NJ05-2007
Skills
- Insurance verification
- Follow-up skills
- Multi-line phone systems
- Appointment scheduling
- Confidentiality
- Charting and clinical documentation
- Multitasking and organization
Interests
Timeline
Intake Coordinator
Solstice Counseling and Wellness Center
07.2021 - Current
Direct Support Professional
Oaks Integrated Care
01.2021 - 07.2021
Administrative Assistant
Connect Family Center Inc.
01.2021 - 07.2021
Intern
Center for Family Services
09.2019 - 12.2019
Front Desk Clerk
Craig S. Donn, D.D.S.
04.2014 - 03.2021
Certification - Medical Billing and Coding
CHUBB Institute
Associates in Applied Science - Addictions Counseling
Camden County College