Kimberly Sanchez
Dallas,TX
Overview
3
3
years of professional experience
Work History
Server Trainer
Pluckers Wing Bar
Mesquite, TX
11.2024 - 09.2025
- Processed payments efficiently using POS system, ensuring accurate transactions and cash handling.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Machine Operator
Broadbrich
Carrollton, TX
09.2024 - 12.2024
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Assisted in menu knowledge, making recommendations to enhance dining experience.
- Collaborated with kitchen staff to facilitate timely food delivery and accurate order fulfillment.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Trained new staff on service protocols, fostering a collaborative team atmosphere.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Seven Mile Cafe
Mesquite, TX
10.2022 - 06.2023
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Assisted in menu knowledge, making recommendations to enhance dining experience.
- Collaborated with kitchen staff to facilitate timely food delivery and accurate order fulfillment.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Trained new staff on service protocols, fostering a collaborative team atmosphere.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
North Garland High School
Garland, TXTimeline
Server Trainer
Pluckers Wing Bar
11.2024 - 09.2025
Machine Operator
Broadbrich
09.2024 - 12.2024
Server
Seven Mile Cafe
10.2022 - 06.2023
North Garland High School