Kimberly Shoemaker
Stroud,OK
Summary
Proven Sales Associate with a track record of enhancing store revenue and team performance at Oncue Express. Excelled in customer engagement, leveraging problem-solving skills and CRM tools to boost repeat business. Skilled in inventory management and client account management, consistently surpassing sales targets. Demonstrates exceptional teamwork and collaboration, contributing to significant sales growth.
Overview
2
2
years of professional experience
Work History
Sales Associate
Oncue Express
02.2020 - 06.2021
- Built relationships with customers to encourage repeat business.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Used in-store system to locate inventory and place special orders for customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Wrapped, boxed and weighed bakery department products.
Sales Associate
Williams #5 Gas Station
05.2019 - 03.2020
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Wrapped, boxed and weighed bakery department products.
Education
Diploma - Dara Entry, Sales Associate,
Emerson Alternative School
715 N Walker Ave.08.2012
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Shipment Processing
- Client Account Management
- Ability to Lift 40 pounds
Timeline
Sales Associate
Oncue Express
02.2020 - 06.2021
Sales Associate
Williams #5 Gas Station
05.2019 - 03.2020
Diploma - Dara Entry, Sales Associate,
Emerson Alternative School
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