Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Smith

Brooklyn

Summary

Dedicated server with 9+ years experience working in fast paced, high volume atmospheres. Always going above & beyond to ensure guests have a memorable experience. Works well under pressure & always maintain a positive attitude during busy shifts & works well with a team.

Overview

4
4
years of professional experience

Work History

Server

The Smith
09.2024 - 06.2025
  • Delivered attentive service throughout entire dining experience.
  • Created welcoming and positive environment for all guests.
  • Guided guests on menu items by recommending cocktails and specials.
  • Communicated dietary restrictions clearly to kitchen staff.
  • Entered orders accurately into POS system for efficient processing.
  • Memorized ingredients and allergens to assist guests effectively.
  • Ensured every meal exceeded expectations through entire dining experience.

Server/Hookah Server

Fade & Facet Restaurant Lounge
06.2022 - 07.2023
  • Perform open & closing side work to ensure guests were served promptly & efficiently throughout shift.
  • Take guest reservations over the phone & walk-ins
  • Bus & reset tables
  • Roll all silverware before shift & during shift if needed
  • Took guest drink & food orders.
  • Setup hookah room for the shift.
  • Clean hookahs & hookah room.
  • Make all guests hookahs in a fast paced environment.
  • Take food & drink orders on a hand held device.

Server

Magic Hour Rooftop
03.2021 - 04.2023
  • Took food and drink orders with attention to detail.
  • Engaged guests, anticipating needs while upholding professionalism.
  • Presented menus, addressed inquiries, and suggested food and drink options.
  • Communicated specials and prices, confirming dietary restrictions and allergies.
  • Processed guest payments accurately via cash or card.
  • Ensured timely delivery of all items to guests.
  • Maintained cleanliness of assigned stations and overall dining area.
  • Supported opening and closing duties, including setup and stocking side-stations.

Education

BBA - Business Management

Medgar Evers College
Brooklyn, NY
06.2016

High School Diploma -

Brooklyn Generation
Brooklyn, NY
06.2014

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling and POS systems
  • Guest engagement and food running
  • Safe food handling
  • Menu memorization and upselling
  • High-volume dining experience
  • Effective communication skills
  • Multitasking
  • Beverage knowledge (beer, wine, liquor)
  • Quick learner

Timeline

Server

The Smith
09.2024 - 06.2025

Server/Hookah Server

Fade & Facet Restaurant Lounge
06.2022 - 07.2023

Server

Magic Hour Rooftop
03.2021 - 04.2023

BBA - Business Management

Medgar Evers College

High School Diploma -

Brooklyn Generation

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