Kimberly Torres
Modesto,CA
Summary
Dynamic server with a strong work ethic and hospitality expertise at Sizzler, recognized for enhancing guest engagement and loyalty. Bilingual and compassionate, I excel in building patient relationships and delivering exceptional service while adhering to health protocols. Trained new team members, fostering a collaborative and efficient work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Sizzler
Modesto, CA
10.2022 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Trained new team members on menu offerings, service standards, and operational procedures.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Education
High School Diploma -
Modesto High
Modesto, CA05-2024
Certificate - Nurse Assistant Program
Modesto Junior College
Modesto, CA05-2023
Skills
- Strong work ethic
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Bilingual
- Patient care
- Bathing assistance
- Compassionate
- Alzheimer's and dementia care
- Dressing assistance
- Feeding assistance
- Patient relationship building
Certification
- Certified Nurse Assistant Training - 100 hours
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Sizzler
10.2022 - Current
High School Diploma -
Modesto High
Certificate - Nurse Assistant Program
Modesto Junior College