Adaptable sales associate with experience in customer service and retail operations. Committed to problem-solving and enhancing customer experiences, ready to leverage expertise in transaction management and product knowledge.
Work History
Sales Associate
2 Years 2 Months
Cricket Wireless | 07.2024 - Current
Assisted customers in selecting mobile devices and plans tailored to individual needs.
Demonstrated product features and troubleshooting techniques to enhance customer understanding.
Maintained knowledge of current promotions, ensuring accurate information delivery to customers.
Processed transactions efficiently using point-of-sale systems, reducing wait times for customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Warehouse Worker
1 Year 8 Months
Agency Recruit | 01.2022 - 09.2023
Packaged products accurately to ensure timely shipments and customer satisfaction.
Loaded, unloaded, and moved material to and from storage and production areas.
Conducted inventory checks and organized stock for optimal accessibility.
Collaborated with team members to streamline loading and unloading processes.
Education
High School Diploma
Valley High School | Santa Ana, CA | 06.2021
Associate of Science - Biology
Santa Ana College | Santa Ana, CA | 06.2028
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Goal oriented
Inventory management
Sales floor operations
POS system operation
Retail store operations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Crafting and DIY Projects
Offering time and support to shelters for the homeless
women
and animals.
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.