Summary
Overview
Work History
Skills
Timeline
Generic

Kimberly West

Eagle Moutain,UT

Summary

Over 7 years of experience managing the front office for 13 medical provider's schedules and all facets of front office administration; including greeting and checking in patients, capturing demographics, insurance, and collecting payments. Managing a team of 11 employees, a multi-line phone system scheduling and providing patients with exceptional customer service, making them feel valued and important. Motivated and focused with the ability to multitask using multiple computer screens to provide prompt and excellent patient care.

Overview

12
12
years of professional experience

Work History

Front Office Manager/Receptionist

Zenith Family Health
Saratoga Springs, UT
2017 - Current
  • Professional Etiquette and Patient Care.
  • Supervise day-to-day operations and clerical functions for 13 providers.
  • Navigate eClinicalWorks with high efficiency.
  • Operate a multi-system phone line, taking over 100 calls per day.
  • Efficient in Microsoft Office Suite.
  • Manage incoming and outgoing patient records.
  • Remained calm and professional in stressful circumstances, and effectively diffused tense situations.
  • Responsible for training and new hires.
  • HIPAA certified

Personal Home Care Aide

Acumen Inc.
Eagle Mountain, UT
04.2015 - 03.2017
  • Assisted with routine household chores, such as cooking, preparing meals based on specific diet, cleaning, ironing, and shopping.
  • Dressed, groomed, and assisted with personal needs.
  • Transferred client in and out of bed, wheelchair, and automobile.

Educator

Cornerstone Academy (Private School)
Eagle Mountain, UT
09.2012 - 05.2015
  • Designed curriculum, lesson plans, and instructional materials for classroom teaching.
  • Coordinated with school administrators in developing plays and activities.
  • Taught classes with an average of 18 students.

Skills

  • Administrative Skills
  • Operations Management
  • eClinicalWorks
  • Microsoft Office Suite
  • Organized
  • Dependable
  • Motivated
  • Personable

Timeline

Personal Home Care Aide

Acumen Inc.
04.2015 - 03.2017

Educator

Cornerstone Academy (Private School)
09.2012 - 05.2015

Front Office Manager/Receptionist

Zenith Family Health
2017 - Current
Kimberly West