Kimberly Willis
Fresno,CA
Summary
Hardworking multitasker with proven skills in customer service. Including, time management skills in fast-paced environments. Successful at handling money of all sizes with accuracy. Strives to meet customer satisfaction and be a diligent team member. Provides opening and closing services diligently with a flexible schedule.
Overview
4
4
years of professional experience
Work History
Dispatcher
Unlock It LLC
Fresno, CA
07.2022 - 10.2024
- Received and dispatched calls for emergency services.
- Updated records of driver locations, delays, and cancellations.
- Resolved customer complaints related to service issues or delays.
- Provided timely updates to customers regarding their orders or requests.
- Maintained logs of all incoming calls and assigned tasks.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
Clerk
Country Store
Squaw Valley, CA
03.2021 - 05.2022
- Organized and maintained filing systems for confidential documents.
- Operated cash register to process cash, check, and credit card transactions.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
Education
High School Diploma -
Reedley High School
Reedley, CA05-2021
Some College (No Degree) - Child Development
Reedley College
Reedley, CASome College (No Degree) - Criminal Justice
Reedley College
Reedley, CASkills
- Flexible schedule
- Supply restocking
- Guest engagement
- Cash handling
- Menu knowledge
- Team member support
- Positive and professional
- Food safety understanding
- Suggestive selling
- Creative
- Strong work ethic
Timeline
Dispatcher
Unlock It LLC
07.2022 - 10.2024
Clerk
Country Store
03.2021 - 05.2022
High School Diploma -
Reedley High School
Some College (No Degree) - Child Development
Reedley College
Some College (No Degree) - Criminal Justice
Reedley College
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