Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Kimberly Wilson

Baltimore,MD

Summary

Dynamic and dedicated professional with a strong work ethic and integrity, honed at Dollar General Store. Proven expertise in cash handling and customer service excellence, consistently fostering positive relationships to drive repeat business. Recognized for effective time management and team collaboration, contributing to enhanced operational efficiency in fast-paced environments.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

34
34
years of professional experience

Work History

Cashier

Dollar General Store
06.2019 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Warehouse Worker

Kohls Distribution Center
01.2009 - 03.2018
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.

Warehouse Worker

Amaon
03.2005 - 02.2008
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Trash Collector

Waste Managment
10.1998 - 03.2004
  • Worked closely with supervisors to ensure accurate reporting of completed tasks, hours worked, and any incidents or accidents that occurred during shifts.
  • Reported route delays or interruptions to supervisors and dispatchers.
  • Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.
  • Refueled trucks and added other necessary fluids such as oil and hydraulic fluid.
  • Increased recycling rates with thorough sorting and separation of materials during collection process.
  • Estimated customer-loaded container volume by sight, reporting overweight boxes immediately to dispatcher for direction when at risk of exceeding maximum tonnage.
  • Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos taken with company camera.

Correctional Officer

Division of Corrections
05.1990 - 09.1996
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.

Education

High School Diploma -

Overleaf High School
5401 Kenwood Ave., Baltimore,Md.
06-1989

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence

Timeline

Cashier

Dollar General Store
06.2019 - 02.2024

Warehouse Worker

Kohls Distribution Center
01.2009 - 03.2018

Warehouse Worker

Amaon
03.2005 - 02.2008

Trash Collector

Waste Managment
10.1998 - 03.2004

Correctional Officer

Division of Corrections
05.1990 - 09.1996

High School Diploma -

Overleaf High School

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Kimberly Wilson