Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim Wright

Hilmar,CA

Summary

Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.

Overview

16
16
years of professional experience

Work History

Campus Security Officer

Ceres Unified School District
11.2006 - 12.2022
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Documented safety and security incidents using preset guidelines and methods.
  • Assisted with fire, hazardous material and active-shooter on-campus drills.
  • Utilized radio, telephone and [Motorola] communications equipment to contact other on-campus personnel and external authorities.
  • Improved knowledge of security services available to students and campus personnel by participating in workshops and trainings.
  • Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
  • Served as initial contact for campus visitors and provided directions to specific buildings and events.
  • Created a safe and welcoming environment for all campus visitors by offering assistance, answering questions, and addressing any concerns promptly.
  • Collaborated with the counseling department to address mental health issues among students that may pose a risk to themselves or others on campus.
  • Facilitated a safe learning environment by enforcing campus policies on alcohol consumption, drug use, weapons possession, and other prohibited activities.
  • Conducted thorough investigations into reported incidents, gathering evidence and collaborating with local law enforcement when necessary.
  • Enhanced campus safety by conducting regular patrols, identifying potential hazards, and addressing security concerns.
  • Developed strong relationships with students and staff by being visible during daily routines and attending social events that promote inclusivity.
  • Improved response time to incidents by maintaining open communication with team members and utilizing efficient reporting systems.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Waitress

Latifs Resturant

Education

High School Diploma -

Rocky Mountians High School
Fort Collins, CO
05.1981

Skills

  • Customer Service
  • Greeting guests
  • Team Collaboration
  • Cash Handling
  • Handling Complaints
  • Menu Recommendations
  • Payment Processing
  • Order Accuracy
  • Accurate money handling
  • Complaint resolution

Timeline

Campus Security Officer

Ceres Unified School District
11.2006 - 12.2022

Waitress

Latifs Resturant

High School Diploma -

Rocky Mountians High School
Kim Wright