Kimberly Wynne
Houston,TX
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at 7 Eleven Gas Station. Skilled in money handling and fostering team motivation, I excel in staff management and service excellence, achieving significant improvements in financial accuracy and customer relations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Manager
7 Eleven Gas Station
Cypress, TX
03.2015 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Cashier/ Package Handler
Ups Store
Katy, TX
04.2014 - 12.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean, orderly work environment free of hazards.
Childcare Provider
Saint Johns Church
Cypress, TX
12.2010 - 08.2014
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Barista
Kroger
Cypress, TX
08.2005 - 08.2007
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma - Child Development / Early Development
Cypress Falls High School
Cypress, TX05.2005
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Employee Scheduling
- Staff Management
- Task Delegation
Certification
TABC
MANAGERS FOOD HANDLER
Timeline
Assistant Manager
7 Eleven Gas Station
03.2015 - Current
Cashier/ Package Handler
Ups Store
04.2014 - 12.2014
Childcare Provider
Saint Johns Church
12.2010 - 08.2014
Barista
Kroger
08.2005 - 08.2007
High School Diploma - Child Development / Early Development
Cypress Falls High School