Kimberly A. Mitchell
Vail,AZ
Summary
Medical Device Sales Representative with more than 8 years of experience in a competitive sales environment. Skilled negotiator with excellent interpersonal skills and the ability to exceed sales goals consistently. Adept at building relationships with existing customers while driven to pursue new leads.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Territory Manager
Nobel Biocare
Tucson, AZ
06.2023 - Current
- Responsible for managing over 300 accounts.
- Achieved over 1.3M in sales in my first year and finished year at 106% to plan.
- Acquired 500K in new business my first 2 years with the company.
- Develop and implement a sales plan for existing and new customers, access their needs and characteristics. Present appropriate products and solutions.
- Achieve new business targets by proactively identifying, targeting and converting prospect accounts with dentists and oral surgeons.
- Lead training sessions for dental staff on product features, benefits, and best practices.
- Cultivate relationships with dental professionals to enhance customer engagement and loyalty.
- Prepare and maintain territory business plans and sales forecasts. Maintain sales pipeline.
- Effectively and efficiently leverage education events to develop existing customers, build brand loyalty and gain new customers.
- Regular use of all sales tools, such as SAP CRM to effectively plan and measure sales activities against territory's current customer base and prospective customers.
Sales Director
CE Zoom
Remote Work
09.2022 - 06.2023
- Responsible for persistently hunting for new business through social media, networking, trade shows, and conferences.
- Drive profitable sales growth by maintaining and advancing existing accounts and converting prospects through the sale of a suite of continuing education services, sponsorships, and subscriptions.
- Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
- Regularly schedule and hold exploratory meetings and company demos with prospective clients.
- Prepare quotes for prospective and current clients.
- Prepare and execute contracts for company sponsorships.
- Prepare invoices for services sold.
- Regular use of a CRM to effectively plan and measure sales activities and maintain a sales pipeline.
Surgical Territory Manager
Straumann Group
04.2021 - 09.2022
- Responsible for managing over 200 accounts.
- Achieved over 1.2M in sales in first year and finished year at 125% over plan.
- Drive profitable sales growth and maximize sales revenue by developing, maintaining and advancing existing accounts and prospects through the sale of implant, regenerative and restorative product lines.
- Create an unparalleled customer experience by acting as a strategic business partner to existing customers within a defined territory by focusing on customer growth and how Straumann can help them achieve these goals.
- Achieve new business targets by proactively identifying, targeting and converting prospect accounts with dentists and oral surgeons.
- Prepare and maintain territory business plans and sales forecasts. Maintain sales pipeline.
- Collaborate with Product Marketing and Market Communications to support the execution of all marketing launch plans and new product sales objectives.
- Effectively and efficiently leverage education events to develop existing customers, build brand loyalty and gain new customers.
- Regular use of all sales tools, such as SAP CRM to effectively plan and measure sales activities against territory's current customer base and prospective customers.
- Keep abreast of key clinical studies and scientific papers supporting Straumann's product benefits.
TERRITORY SALES MANAGER
Patterson Dental
05.2017 - 03.2021
- Responsible for managing 150 accounts.
- Achieved 61.46% increase in sales revenue with $190,605 in new annual sales.
- Developed a "practice partner" mentality with doctors and staff by analyzing business needs, discussing benefits and features of equipment and technology solutions, coordinating product demonstrations, explaining return on investment, tax advantages, and discussing emerging trends in dentistry.
- Responsible for being well versed on Patterson products and services.
- Expedited resolutions to correct customer problems and complaints.
- Penetrated new markets by investigating competitor products, services and trends.
- Maintain accurate records for prospects, customer orders, sales records, and other financial activity.
DENTAL HYGIENIST
Gentle Dental
12.2016 - 05.2017
- Perform SRP's, oral prophylaxis, administration of local anesthesia, antimicrobial's, and bacterial decontamination by way of laser.
- Responsible for periodontal charting, taking diagnostic radiographs, review of medical health history, accurately charting patient treatment notes, maintain patient recall system, provide oral health instructions and nutritional counseling to adults and children, in addition to properly maintaining and sterilizing dental equipment.
- Manually and visually examined gums to determine periodontal disease and screen for oral cancer.
- Studied new and advanced dental hygiene methods and technology by completing continuing education coursework.
DENTAL HYGIENIST
Houghton Family Dental Care
09.2015 - 12.2016
- Perform SRP's, oral prophylaxis, administration of local anesthesia and antimicrobial's.
- Application of sealants and fluoride, perform oral cancer screenings using Velscope, and detection of caries using Diagnodent.
- Responsible for charting existing restorations, periodontal charting, charting conditions of dental decay and disease for diagnosis and treatment by the dentist.
- Responsible for taking diagnostic radiographs, review of medical health history, accurately charting patient treatment notes, maintain patient recall system, provide oral health instructions and nutritional counseling to adults and children, in addition to maintaining and sterilizing dental equipment.
DENTAL HYGIENIST
Oracle Modern Dentistry
12.2014 - 09.2015
- Perform SRP's, oral prophylaxis, administration of local anesthesia, antimicrobial's, and bacterial decontamination by laser.
- Application of sealants and fluoride.
- Responsible for developing a treatment plan, oral cancer screening, review of medical health history, periodontal charting.
- Responsible for accurately charting patient treatment notes and patient recall system, in addition to providing oral health instructions and nutritional counseling to adults and children.
SALES DIRECTOR/CONSULTANT
Mary Kay Cosmetics
06.1995 - 07.2015
- Schedule and hold sales appointments for clients, provide customer service to a client base of over 100 people, conduct training classes for new consultants, place product orders, generate a monthly newsletter and hold weekly unit meetings for area consultants.
- Responsible for meeting production quotas, conducting and closing marketing interviews for potential consultants, promoting sales of the company product, extensive knowledge of products including: active ingredients, indication for use, contraindications for use, and proper application.
Education
Associate of Science - Dental Hygiene
SAN JUAN COLLEGE
Farmington, NM2014
Skills
- Medical Device Sales
- B to B Sales
- Direct Sales
- Account Management
- Sales Closing
- Sales presentations
- Solution Selling
- SAP CRM Software
- Pipeline Management
- Cold Calling
- Decision Making
Certification
Challenger Fundamentals-Core Sales Skills
Anesthesia Certified
Laser Certified
CPR Certified
Timeline
Territory Manager
Nobel Biocare
06.2023 - Current
Sales Director
CE Zoom
09.2022 - 06.2023
Surgical Territory Manager
Straumann Group
04.2021 - 09.2022
TERRITORY SALES MANAGER
Patterson Dental
05.2017 - 03.2021
DENTAL HYGIENIST
Gentle Dental
12.2016 - 05.2017
DENTAL HYGIENIST
Houghton Family Dental Care
09.2015 - 12.2016
DENTAL HYGIENIST
Oracle Modern Dentistry
12.2014 - 09.2015
SALES DIRECTOR/CONSULTANT
Mary Kay Cosmetics
06.1995 - 07.2015
Associate of Science - Dental Hygiene
SAN JUAN COLLEGE