Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KIMBERLY KALCHEVA

KIMBERLY KALCHEVA

Las Vegas,NV

Summary

Enthusiastic and personable hostess with a genuine love for hospitality and creating a welcoming atmosphere for guests. A strong team player, collaborating effectively with servers, kitchen staff, and management to deliver exceptional service. Committed to delivering a positive and memorable dining experience for every guest.

Overview

1
1
year of professional experience

Work History

Hostess

Villa Azur Restaurant Palazzo
08.2023 - Current
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.

Hostess

VIVA Restaurant Resorts World
04.2023 - 08.2024
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Lead Hostess

Chinglish Cantonese Wine Bar
02.2023 - 08.2023
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Answered customer questions about hours, seating, and menu information.

Education

High School Diploma -

"Ivan Vazov" School of Natural Sciences
Dobrich, Bulgaria
05.2022

Skills

  • Warm and Friendly
  • Team Player
  • Adaptive
  • Cool Under Pressure

Languages

Bulgarian
Native or Bilingual
Russian
Full Professional

Timeline

Hostess

Villa Azur Restaurant Palazzo
08.2023 - Current

Hostess

VIVA Restaurant Resorts World
04.2023 - 08.2024

Lead Hostess

Chinglish Cantonese Wine Bar
02.2023 - 08.2023

High School Diploma -

"Ivan Vazov" School of Natural Sciences
KIMBERLY KALCHEVA