Kimberly Shawndi Villarreal
Salt Lake City
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
28
28
years of professional experience
1992
1992
years of post-secondary education
Work History
Office Assistant
Commercial Trucks Sales and Service
Salt Lake City
01.2023 - 03.2025
- Enhanced office efficiency by organizing files and maintaining a clean workspace.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry.
- Pick-up/deliver parts or trucks as needed.
Office Assistant/Warehouse Worker
Quest Staffing Services- RLS of Utah
Salt Lake City
10.2021 - 05.2022
- Answer phones, schedule pick-up and’s deliveries for customers.
- Create shipping labels, ensuring information is accurate.
- Scanned freight in and check for any damages.
- Verify all freight has been properly scanned out to the correct route and create diver manifests.
Employment Coordinator/Office Manager Intern
Quest Staffing Services
Salt Lake City
05.2007 - 08.2014
- Coordinated job placement services for diverse client needs in a fast-paced environment.
- Facilitated communication between job seekers and employers to streamline hiring processes.
- Managed candidate databases using applicant tracking systems for efficient workflow.
Customer Service Representative
Adecco - ADP
Salt Lake City
10.2000 - 01.2004
- Managed customer inquiries through phone, email, and chat channels.
- Resolved product issues by troubleshooting and providing solutions to customers.
- Documented customer interactions in the CRM system for tracking purposes.
Administrative Assistant
Utah League of Credit Unions
Salt Lake City
05.1997 - 11.1998
- Managed schedules and appointments for executive team members.
- Assisted in organizing meetings and events for credit union stakeholders.
- Prepared and distributed internal communications to staff and members.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained office supplies inventory by checking stock to determine inventory level.
Education
Kimberly Shawndi Henderson
Salt Lake City, UTSkills
- Time management
- Conflict resolution
- Attention to detail
- Effective communication
- Office efficiency
- Customer relationship management
- Inventory management
- Document processing
- Data entry
- File organization
- Shipping coordination
Timeline
Office Assistant
Commercial Trucks Sales and Service
01.2023 - 03.2025
Office Assistant/Warehouse Worker
Quest Staffing Services- RLS of Utah
10.2021 - 05.2022
Employment Coordinator/Office Manager Intern
Quest Staffing Services
05.2007 - 08.2014
Customer Service Representative
Adecco - ADP
10.2000 - 01.2004
Administrative Assistant
Utah League of Credit Unions
05.1997 - 11.1998
Kimberly Shawndi Henderson