Kimi Schowe
New Palestine,IN
Summary
Dedicated employee with history of meeting company goals utilizing consistent and organized practices. Offering excellent communication and adapting to new situations and challenges.
Overview
23
23
years of professional experience
Work History
Senior Community Association Manager
Sentry Management
Indianapolis , IN
06.2018 - Current
- Portfolio Manager for 12 associations, HOA, Condos, and PUDs in Fishers, Avon, Carmel, Indianapolis, and Plainfield.
- Leadership role mentoring and training community association managers and other team members to promote optimal efficiency and obtain necessary results.
- Enforce compliance with community regulations and guidelines.
- Address and quickly resolved resident complaints with speedy and knowledgeable support.
- Secure pool facility maintenance, landscaping and snow service, and other required maintenance.
- Develop and adhere to community budgetary restrictions in collaboration with board of directors.
- Serve as a liaison between association board of directors and legal counsel regarding collections and covenant violations.
- Prepare reports of delinquent accounts for collections.
- Prepare monthly financials summaries and manager reports for the board of directors.
- Provide meeting minutes to the board of directors.
- Address and quickly resolve resident complaints with speedy and knowledgeable support.
- Enforce compliance with community regulations and guidelines.
- Communicate effectively with owners, residents and the board of directors.
- Keep properties in compliance with local, state and federal regulations.
- Administer association-related budgets, reviewed invoices and track costs.
- Develop annual operating budgets and forecasts for the associations.
- Discuss concerns with the board of directors and developed strategic resolutions.
Community Association Manager
CASI Associa
Carmel, IN
10.2017 - 06.2018
- Portfolio Manager for 16 associations, HOA, Condos, and PUDs.
- Enforced compliance with community regulations and guidelines.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Communicated effectively with owners, residents and the board of directors.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Analyzed and evaluated monthly and quarterly financial statements.
- Administered property-related budgets, reviewed invoices and tracked costs.
- Maintained constant balance and accounting of property petty cash account.
Community Association Manager
Sentry Management
Indianapolis, IN
03.2014 - 10.2017
- Enforced compliance with community regulations and guidelines.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Secured pool and clubhouse facility maintenance, landscaping and snow services.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Served as a liaison between the board of directors and legal counsel regarding collections and covenant violations.
- Prepare reports of delinquent accounts for collections.
- Communicated effectively with owners, residents and the board of directors.
- Administered association-related budgets, reviewed invoices and tracked costs.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
Patient Office Representative
St. Vincent Rehabilitation Center
Indianapolis, IN
10.2010 - 03.2014
- Scheduled appointments for patients.
- Followed document protocols to safeguard confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Carried out day-day-day duties accurately and efficiently.
- Verified insurance coverage for patients prior to appointments.
Cashier/Accounts Receivables
St. Vincent's Hospital
Frankfort, IN
02.2007 - 10.2010
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped patients with payment plans and hospital programs.
- Collected payments of patients and vendors.
- Analyzed of Explanation of Benefits to determine reason for denial and proper adjustment.
- Data entry on all correspondence received for patients and the hospital.
- Posted all payment and adjustments for account receivable.
Medicare Billing Specialist
Rotech Healthcare
Lafayette, IN
07.2003 - 02.2007
- Communicated with insurance providers to resolve denied claims and resubmitted for durable medical equipment.
- Reviewed patient records, identified medical codes and to provided to Medicare for billing purposes.
- Delivered timely and accurate charge submissions.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Filed and updated patient information and medical records.
- Researched and resolved Medicare denials for payment.
Education
Associate of Applied Science - Business Administration
Indiana Business College
Lafayette, IN06.2003
Skills
- Professional Relationships
- Collections Procedures
- Customer Satisfaction
- Critical Thinking
- Administrative Leadership
- Monthly Fee and Payment Collection
- Operating Cost Tracking
- Customer Relations
- Spreadsheet Tracking
- Budgeting and Forecasting
- Balance Sheets
Accomplishments
I was awarded the Sentry Foundation Service Award in Orlando FL February of 2022. I was one of 12 employees chosen to participate in the company-wide Sentry Management Leadership Program in 2021.
Timeline
Senior Community Association Manager
Sentry Management
06.2018 - Current
Community Association Manager
CASI Associa
10.2017 - 06.2018
Community Association Manager
Sentry Management
03.2014 - 10.2017
Patient Office Representative
St. Vincent Rehabilitation Center
10.2010 - 03.2014
Cashier/Accounts Receivables
St. Vincent's Hospital
02.2007 - 10.2010
Medicare Billing Specialist
Rotech Healthcare
07.2003 - 02.2007
Associate of Applied Science - Business Administration
Indiana Business College