Kimiko Nishimura
Granite Bay,CA
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
7
7
years of professional experience
Work History
Beauty Advisor
Sephora USA
Roseville, CA
07.2021 - 09.2024
- Provided customers with product advice and recommendations based on their individual needs.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Performed cashier duties such as ringing up sales, processing payments, and handling returns and exchanges.
- Informed clients of current sales promotions to boost sales.
- Maximized sales by cross-selling and upselling higher-profit products.
- Greeted customers upon entering thestore or salon and established friendly relationships with them.
Beauty Sales Associate
Ulta
Rocklin, CA
05.2021 - 07.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Created price tags and merchandise signs for new items.
- Addressed customer questions and concerns regarding products and services.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Assistant Manager
Amf Bowling Centers Inc
Rocklin, CA
02.2019 - 03.2021
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Established processes for monitoring customer satisfaction levels.
Head Hostess
Blue Nami Sushi
Roseville, CA
06.2018 - 01.2019
- Greeted guests upon arrival and escorted them to their tables.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Assisted with seating arrangements for large groups and special occasions.
- Trained new staff on proper hosting procedures and policies.
- Maintained accurate records of reservations and wait times.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Sales Associate
Journeys Shoes
Roseville, CA
06.2017 - 05.2018
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
Education
Some College (No Degree) - Psychology
Sierra College
Rocklin, CASkills
- Service Consultations
- Product Demonstrations
- Products knowledge
- Sales closing
- Application techniques
- Paperwork management
- Customer Service
- Retail experience
References
References available upon request.
Timeline
Beauty Advisor
Sephora USA
07.2021 - 09.2024
Beauty Sales Associate
Ulta
05.2021 - 07.2021
Assistant Manager
Amf Bowling Centers Inc
02.2019 - 03.2021
Head Hostess
Blue Nami Sushi
06.2018 - 01.2019
Sales Associate
Journeys Shoes
06.2017 - 05.2018
Some College (No Degree) - Psychology
Sierra College
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