Summary
Work History
Education
Skills
Timeline
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Kimmi Nowlin

Kimmi Nowlin

Houma,Louisiana

Summary

Im pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Im driven to be the very best me possible! I thrive when managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have strong problem-solving abilitiesand work well umdee pressure, im a very quick learner & willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Work History

Sales Consultant

Lander McLarty Subaru
Huntsville Alabama
01 2013 - 01 2016
  • Consistently followed up with both prospects and existing clients, ensuring their needs were met promptly and professionally.
  • Streamlined sales processes for increased efficiency, resulting in higher close rates and faster turnaround times.
  • Maintained an organized pipeline of prospects, regularly updating it to ensure accurate forecasting of potential deals.
  • Negotiated favorable contract terms for both the client and company, balancing a win-win approach to dealmaking.
  • Increased sales revenue by implementing effective consultative selling techniques.
  • Boosted overall team performance by mentoring new sales consultants on best practices and sales strategies.
  • Exceeded quarterly sales targets consistently, utilizing in-depth product knowledge to address customer needs.
  • Utilized social media platforms strategically as part of outreach efforts, increasing brand visibility among target audiences.
  • Established a strong referral network by maintaining positive relationships with existing clients and leveraging their satisfaction for future business opportunities.
  • Reduced incidents of theft and vandalism by maintaining a visible presence during patrols and monitoring CCTV systems.
  • Improved access control procedures by updating protocols and deploying modern technology solutions for identification verification.
  • Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
  • Managed scheduling for security guard shifts, optimizing coverage while minimizing overtime costs.
  • Assisted in the recruitment process by interviewing candidates, assessing their qualifications, and providing recommendations for hiring decisions based on skill set suitability for the role.
  • Monitored alarm systems to ensure prompt response to any triggered alerts or potential threats within the facility''s premises.
  • Optimized resource allocation by conducting regular risk assessments and adjusting staffing levels accordingly to meet changing requirements.
  • Provided ongoing mentorship and support for junior security staff, contributing to their professional development and growth within the company.
  • Developed crisis management plans to minimize risk during emergencies and ensured the safety of all personnel.
  • Conducted thorough investigations into security breaches or incidents, identifying root causes and implementing corrective actions.
  • Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
  • Increased staff retention rates by providing comprehensive training programs and fostering a supportive work environment.
  • Supervised access points at special events or functions held within the secured facilities ensuring guests complied with entry requirements.
  • Collaborated with local law enforcement agencies to address potential threats in the community effectively.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Recorded incident reports with detailed accounts of occurrences.
  • Performed security investigations and reported findings to client management.
  • Provided first-line support to shift workers during incidents and escalated situations as appropriate.

Security Officer Supervisor

Rivers Security
Louisiana
01 2020 - 01 2024

Key Holder - smart team

Dollar general district
Huntsville Alabama
01 2015 - 01 2017
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Mentored junior staff members, helping them develop their skills to advance within the company successfully.
  • Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
  • Coordinated with management to implement promotional strategies, driving foot traffic and sales.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
  • Engaged with local community through events, enhancing store's reputation and customer base.
  • Assisted in training and onboarding of new employees, accelerating their acclimatization to store environment.
  • Managed inventory accurately, ensuring stock levels were consistently optimized for sales demands.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.

Education

Central lafourche
05.2004

Skills

  • Upselling
  • Adapt to diverse groups
  • Shipment processing
  • Problem-solving skills
  • Sales training
  • Exceptional customer service
  • Sales expertise
  • Relationship building
  • Cash Handling
  • Sales trends
  • Excellent people skills
  • Stocking and replenishing
  • Professional demeanor
  • Organization
  • Microsoft applications proficiency
  • Paperwork drafting
  • Credit and collections
  • Business administration
  • Customer and client relations
  • Records management
  • Customer relations and communications
  • Superior customer service
  • Conflict resolution techniques
  • Surveillance
  • Electronic surveillance
  • Theft prevention training
  • Superb surveillance skills
  • Punctuality
  • English fluency
  • Security camera monitoring
  • Document preparation
  • Security operations experience
  • Legible report writing
  • Keen observer
  • Work ethic

Timeline

Sales Consultant

Lander McLarty Subaru
01 2013 - 01 2016

Security Officer Supervisor

Rivers Security
01 2020 - 01 2024

Key Holder - smart team

Dollar general district
01 2015 - 01 2017

Central lafourche
Kimmi Nowlin