Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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KIMORA EDWARDS

Houston,TX

Summary

Dynamic Sales Associate with proven expertise at Planet Fitness Gym, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and engaging communication. Skilled in POS system operation and inventory management, consistently achieving sales goals while maintaining a positive and professional store environment.

Overview

1
1
year of professional experience

Work History

Sales Associate

Planet Fitness Gym
310 CYPRESS CREEK PWKY
05.2024 - Current
  • Assisted customers in product selection, ensuring a positive shopping experience.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Maintained store presentation standards by organizing merchandise displays and inventory.
  • Collaborated with team members to achieve sales goals and enhance customer service.
  • Handled customer inquiries and resolved issues to promote satisfaction and loyalty.
  • Monitored stock levels, identifying restocking needs to optimize inventory management.
  • Participated in promotional events, effectively communicating product features to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.

Education

High School Diploma -

WESTFIELD HIGH SCHOOL
Houston, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality
  • Relationship building
  • Verbal/written communication
  • Conflict resolution
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • POS system operation
  • Professional demeanor
  • Cleaning techniques
  • Inventory tracking
  • Policy and procedure adherence
  • Merchandise display
  • Negotiation tactics
  • Customer engagement
  • Task prioritization
  • Hospitality and accommodation
  • Positive and professional

Languages

English
Native or Bilingual
French
Limited Working

Accomplishments

  • Awarded “Employee of the Month” in 2025.
  • Hitting the first year mark at my first job may 2025

Timeline

Sales Associate

Planet Fitness Gym
05.2024 - Current

High School Diploma -

WESTFIELD HIGH SCHOOL