Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Roxborough Ymca
Philadelphia, PA
12.2025 - Current
Welcomed visitors and members, creating a positive first impression and fostering a welcoming environment.
Scheduled appointments and maintained the front desk calendar efficiently.
Processed membership registrations and maintained up-to-date member information to ensure accurate records.
Assisted in resolving member concerns and provided excellent customer service.
Managed incoming calls, efficiently directing callers to appropriate personnel and documenting messages for follow-up.
Life Gaurd
Roxborough Ymca
Philadelphia, New York
06.2024 - Current
Conducted constant surveillance of swimming area, enhancing patron safety.
Monitored pool activities, ensuring safety and well-being of all patrons.
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Maintained cleanliness of pool area, upholding hygiene standards for health and safety.
Assisted with the organization of community swim events and classes.
Line Cook
Panera Bread
Conshohocken, Pennsylvania
07.2021 - 08.2022
Assembled menu items and prepared ingredients in accordance with company standards.
Ensured cleanliness and organization of kitchen workspace, contributing to efficient operations during each shift.
Collaborated with team members to optimize kitchen operations during peak periods.
Monitored inventory levels and restocked supplies to support uninterrupted kitchen operations.
Adhered to food safety protocols, including proper handling and temperature maintenance.
Performed regular cleaning routines, including mopping, disinfecting workspaces, and washing utensils and glassware, to maintain high hygiene standards.