LADASHA BUCHANAN
Summary
Dedicated professional with a strong background in customer service, sales, and dental assisting. Successfully enhances client satisfaction through effective communication and organization while maintaining efficient operations in diverse environments.
Overview
5
5
years of professional experience
Work History
Sales Associate
Dollar General
Greenwood, USA
03.2025 - Current
- Assisted customers with product selection, purchases, and inquiries while providing excellent customer service.
- Greeted customers and provided exceptional customer service.
- Provided exceptional customer service to foster a positive shopping experience.
- Resolved customer complaints professionally to ensure satisfaction and enhance shopping experience.
- Assisted customers in locating specific products, addressing inquiries, and providing tailored product recommendations.
- Maintained organized merchandise displays and collaborated with team members to achieve sales goals while processing returns, exchanges, and refunds according to company policies.
- Operated cash register and processed customer transactions efficiently.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled product returns and exchanges according to policies.
- Restocked shelves and ensured inventory accuracy regularly.
- Maintained cleanliness and organization of the sales floor.
- Collaborated with team members to meet daily operational goals.
- Answered incoming telephone calls to provide store, products and services information.
Hairstylist
Styles by Dasha
Greenwood, USA
08.2021 - Current
- Provided hair consultations and professional styling services including wig installations, silk presses, sew-ins, trims, and cuts.
- Executed tailored haircuts, coloring, and styling techniques to meet individual client preferences.
- Consulted with clients to determine desired hairstyles and preferences.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
- Developed strong client relationships through effective communication and service.
- Maintained organized workspace, fostered strong client relationships, and ensured high levels of client satisfaction.
- Maintained cleanliness and organization of workstations and tools.
- Managed appointment scheduling and client records for smooth operations.
- Greeted customers, managed phone inquiries, and efficiently booked appointments.
- Managed cash register transactions during the checkout process.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Stayed updated on current trends and techniques in hairstyling industry.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Pre-booked future appointments to increase repeat business.
Dental Assistant Volunteer
Grant Allied Healthcare Institute
Greenville , MS
08.2025 - 11.2025
- Assisted dental professionals during patient examinations and procedures.
- Prepared treatment rooms with necessary instruments and materials.
- Managed appointment scheduling and patient flow efficiently.
- Sterilized dental instruments and maintained cleanliness standards.
- Maintained a clean work environment by adhering to infection control protocols.
- Kept accurate records on patient charts regarding treatments performed and medications prescribed.
- Took X-rays of teeth using digital radiography equipment per doctor's instructions.
- Monitored inventory levels of dental supplies and materials used in treatments.
- Sterilized instruments according to established protocols.
- Assisted dentists during examination and treatment of patients by handing them instruments or materials as needed.
- Greeted patients warmly upon arrival and provided them with information about their visit.
- Followed all safety guidelines while working with hazardous chemicals such as nitrous oxide.
- Prepared treatment rooms for each patient by setting up instruments, materials, and equipment.
Education
Dental Assistant Certificate -
Grant Allied Healthcare Institute
Greenville, MS08-2025
High School Diploma -
Leflore County High School
Greenwood, MS05-2025
Skills
- Sales Experience
- Customer Service Excellence
- Sales Performance
- Sales Relationship Management
- Retail Operations
- Visual Merchandising
- Product Demonstration
- Stock Management
- Customer Loyalty
- Teamwork & Collaboration
- Communication skills
- Problem Solving Skills
- Attention to detail
- Time management
- Task prioritization
- Adaptability to change
- Reliable and punctual
- Organizational skills
- Record management
- Dental Software Knowledge
- Team collaboration
- Reliable and punctual
Timeline
Dental Assistant Volunteer
Grant Allied Healthcare Institute
08.2025 - 11.2025
Sales Associate
Dollar General
03.2025 - Current
Hairstylist
Styles by Dasha
08.2021 - Current
Dental Assistant Certificate -
Grant Allied Healthcare Institute
High School Diploma -
Leflore County High School