Kinda Cammack
Dayton
Summary
Adept Care Coordinator with a proven track record at Sedgwick Claims Management, showcasing exceptional problem-solving abilities and patient advocacy. Excelled in optimizing treatment plans and care delivery, significantly enhancing patient care coordination. Skilled in medical terminology and fostering strong relationships, demonstrating a commitment to high-quality patient and customer support.
Overview
9
9
years of professional experience
Work History
Care Coordinator
Sedgwick Claims Management
03.2023 - Current
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Used company software and databases to maintain records of services performed and patient conditions.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Customer Support Specialist
Molina Healthcare
06.2021 - 03.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Multitasked to handle diverse customer needs in high-volume inbound setting, prioritizing tasks to keep up with challenging deadlines.
- Installed and configured operating systems and applications.
- Researched and identified solutions to technical problems.
Health Claims Specialist
Caresource Health Plan
10.2015 - 06.2021
- Used administrative guidelines as resource or to answer questions when processing medical claims.
- Managed large volume of medical claims on daily basis.
- Reviewed provider coding information to report services and verify correctness.
- Paid or denied medical claims based upon established claims processing criteria.
Education
High School Diploma -
Meadowdale High Schoo;
Dayton, OH05-2003
Skills
- Medical terminology
- Problem-solving
- Policy adherence
- Patient advocacy
- HIPAA compliance
- Verbal and written communication
- Data entry
- Needs assessment
Timeline
Care Coordinator
Sedgwick Claims Management
03.2023 - Current
Customer Support Specialist
Molina Healthcare
06.2021 - 03.2023
Health Claims Specialist
Caresource Health Plan
10.2015 - 06.2021
High School Diploma -
Meadowdale High Schoo;
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