Patient Account Specialist
Trinty Healthcare
- Coordinated insurance verification to optimize patient coverage and reduce claim rejections.
- Maintained comprehensive knowledge of healthcare regulations to ensure compliance in billing practices.
King Hardrick
Troy,MI
Summary
Dynamic Patient Account Specialist with a proven track record at Trinity Healthcare, adept at insurance verification and compliance. Skilled in enhancing patient communication and recovery rates through effective billing strategies. Strong problem-solving abilities and expertise in medical billing ensure optimized revenue cycle management and patient satisfaction.
Work History
Account Recovery Specialist and Billing Specialist
Beaumont Hospital
Southfield, MI
2018 - 2019
- Developed strategies to improve communication with patients regarding their financial obligations.
- Utilized billing software to track and update patient accounts effectively.
- Conducted follow-up calls to patients, enhancing recovery rates through personalized outreach.
- Assisted in training new team members on account recovery protocols and best practices.
Insurance Coordinator
Providence Hospital and Medical Centers
Novi, MI
2017 - 2018
- Maintained accurate patient records within electronic health record (EHR) systems, ensuring compliance with regulations.
- Collaborated with medical staff to resolve insurance-related issues, streamlining claims processing workflows.
- Educated staff on insurance policies and procedures, fostering adherence to best practices within the team.
- Processed pre-authorization requests promptly, minimizing delays in patient care services and treatments.
- Verified insurance and communicated coverage to staff and patients.
Health Unit Coordinator
Providence Hospital and Medical Centers
Southfield, MI
1984 - 2017
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Finance Services -
Marygrove College
Detroit, MI09.2016
Skills
- Patient care
- Verbal and written communication
- Insurance verification
- HIPAA
- Medical terminology
- Medical billing expertise
- Payment processing
- Claims resolution
- Physicians' orders
- Healthcare revenue cycle
- Insurance billing
- Medical terminology knowledge
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Decision-making
Timeline
Patient Account Specialist
Trinty Healthcare
Account Recovery Specialist and Billing Specialist
Beaumont Hospital
2018 - 2019
Insurance Coordinator
Providence Hospital and Medical Centers
2017 - 2018
Health Unit Coordinator
Providence Hospital and Medical Centers
1984 - 2017
Finance Services -
Marygrove College