Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kingsley Ukaegbu

Hyattsville,MD

Summary

Expert Solar Sales Consultant with strong understanding of acceptable energy standards for lowering resource use and costs. Skilled in delivering creative and unique solutions to help companies increase efficiency while reducing energy consumption. Operates equipment and tools to promote product line. Resourceful solar energy bringing more than 3 years of experience in field and motivation to enhance procedures, generate new revenue and expand customer base. Knowledgeable about technical, installation and service details. Articulate, diplomatic and courteous with all customers and personnel. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Solar Sales Manager

Sunrun Inc.
Beltsville, MD
10.2020 - Current
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Supervised sales team of 5 people, stepping in to support employees and deliver smooth sales processes for clients.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Held weekly meetings with [Job title]s to identify techniques to overcome sales obstacles.

KYC Analyst

Industrial Bank
San Francisco, CA
04.2018 - 06.2020
  • Adjusted end-to-end KYC process needs to align with workforce capabilities.
  • Conducted KYC formality reports on questionable accounts and transactions.
  • Interpreted evidence from multiple tools and systems to determine legitimacy of customer behavior.
  • Advised Team Manager and QC Managers of thematic issues to incorporate best practices for future processes.
  • Reviewed new prospect KYC documents to meet requirements and determine business model risk.
  • Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.
  • Monitored testing results on related controls from business unit compliance officers.

Education

Associate of Arts - Business Administration And Management

Lagos Business School
Nigeria
07.2004

Bachelor of Science - Computer Science

UNIVERSITY oF LAGOS NIGERIA
NIGERIA
02.1999

Skills

  • Customer Complaint Resolution
  • Team Recruiting and Onboarding
  • Price Schedules
  • Advertising Campaigns
  • Customer Trend Analysis
  • Operating Procedures and Policies
  • Sales Program Coordination
  • Order Processing
  • Corrective Actions
  • Contact Management Systems
  • Customer Understanding

Timeline

Solar Sales Manager

Sunrun Inc.
10.2020 - Current

KYC Analyst

Industrial Bank
04.2018 - 06.2020

Associate of Arts - Business Administration And Management

Lagos Business School

Bachelor of Science - Computer Science

UNIVERSITY oF LAGOS NIGERIA
Kingsley Ukaegbu