Summary
Overview
Work History
Skills
Timeline
Generic

Kingston Grant

Greenville

Summary

Charismatic and energetic host with experience in high-end hospitality environments. Strong background managing reservations, coordinating events, and providing exceptional guest service. Demonstrated ability to create welcoming atmospheres and exceed customer expectations. Positively contributed to team goals by improving efficiency and elevating overall guest satisfaction.

Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

Overview

2
2
years of professional experience

Work History

Host

Dodges Chicken Store
Greenville
06.2024 - Current
  • Built positive relationships with other hosand kitchen staff.
  • Assisted servers in seating guests by escorting them to their tables.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Stocked server areas with supplies before, during and after shifts.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Checked identification for guests who appeared under age 21.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Built positive relationships with other front-of-house and kitchen staff.

Waiter

Rivals
Greenville
01.2023 - 07.2023
  • Provided excellent customer service by anticipating guest needs and responding promptly to requests.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Garnished dishes and beverages to serve visually appealing menu items.

Skills

  • Menu management
  • Up-selling techniques
  • Team player mentality
  • Professional appearance

Timeline

Host

Dodges Chicken Store
06.2024 - Current

Waiter

Rivals
01.2023 - 07.2023
Kingston Grant