Kiona Harris
41 Roulier Heights,Cohoes,New York
Summary
To obtain gainful employment that will combine new experiences with already existing skills and experiences that will assist in my career growth.
Overview
20
20
years of professional experience
Work History
Image Administrator
MAXIMUS
Albany, NY
- Captured data for applications and verification documents for consumers applying for healthcare.
- QC and linked documents to accounts.
Data Entry Administrator
MAXIMUS
Albany, NY
- Responsible for timely and accurately capturing data for applications and verification documents in the New York Marketplace
FPBP Mailroom Clerk
Maximus
Albany, NY
- Received sorted, logged incoming and outgoing mail
- Prepared and batched documents to scan
- Linked documents to case records
- Processed and purged stored bathes
Receptionist/Scheduler
Complexions
Colonie
- Coordinated and confirmed appointments to optimize scheduling efficiency.
- Organized reception area to create welcoming environment for visitors.
- Executed clerical tasks including filing and data entry to support office operations.
Senior Registration Associate
St. Peter's Health Partners
Albany, NY
03.2023 - Current
- Primarily responsible for check in and out.
- Manage front-end
- Co-payment collection and cash log preparation.
- Responsible for verifying patient demographics and consent forms.
- Educate new incoming staff on patients registration, documenting and procedures.
- Answer and triage a multi-line phone system as well as scheduling.
- Process medical records requests.
Registration Associates
St. Peter's Health Partners
Albany, NY
06.2021 - 03.2023
- Assisted in the registration process for new patients, including collecting patient information and insurance details.
- Front desk patient check-in/check -out
- Insurance verification
- Entered demographic information into patient management system, ensuring accuracy for seamless patient processing.
- Collected co-payments from patients during check-in, facilitating timely revenue capture for the practice.
- Maintained confidentiality of patient records in compliance with HIPAA regulations.
- Prepared documents for medical record requests and referrals.
Skills Specialist
Center for Disability Services
Albany, NY
01.2012 - 01.2015
- Supported individuals in wheelchairs with dining and toileting while operating gate trainers and solo lifts to enhance mobility and independence.
- Supported individuals with disabilities in daily living activities.
- Assisted in developing personalized care plans for clients.
- Coordinated recreational and social activities for program participants.
Activity Leader
Greenbush Childcare
East Greenbush
01.2009 - 01.2012
- Promoted safety and engagement for school-aged children in afterschool program, facilitating recreation and learning activities.
- Supervised outdoor play and ensured safety of participants.
- Organized educational games that promoted social interaction.
Stylist/Receptionist
Anthony's Hair and Tanning
Rensselaer
01.2008 - 01.2009
- Coordinated reception duties and scheduled client appointments to ensure smooth operations.
- Styled hair through cutting, trimming, and tapering with clippers, scissors, and razors to meet client preferences.
- Set hair by blow-dry and natural-set, and pressed hair
- Provided beauty services, including eyebrow shaping and eyelash coloring, enhancing clients' overall appearance.
Associate
Panera Bread
Rensselaer
01.2006 - 01.2008
- Maintained cleanliness of the customer area and organized inventory.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness of dining area and food preparation stations.
Education
High School -
Columbia High School
East Greenbush, New York06.2008
Cosmetology Course -
Questar III Rensselaer Educational Center
Troy, New YorkSkills
- EPIC
- Insurance verification
- Patient scheduling
- Data entry
- Customer relationship management
- Office organization
- Appointment coordination
- Document preparation
- Attention to detail
- Goal orientation
- Document management
- Multitasking and prioritization
Volunteer Experience
- Office of NYS Senator Eric L. Adams, Clerical, Albany, New York
- Steimetz Homes Boys & Girls Club, Clerical, Schenectady, New York
- Office of NYS Deputy Speaker Arthur O. Eve, Clerical, Albany, New York
Education Experience
- High School Diploma, Columbia High School, Luther Road, East Greenbush, New York, 06/01/08
- Cosmetology Course, Questar III Rensselaer Educational Center, 35 Colleen Road, Troy, New York, Styled hair by blowing, cutting, trimming and tapering, using clippers, scissors, razors and blow dryer, Shampooed hair and scalp. Massaged scalp and gave other hair and scalp-conditioning treatments for hygienic or remedial purposes. Set hair by blow-dry and natural-set, and pressed hair, Applied lotions and creams to customers face and neck to soften skin and lubricate tissues, Performed other beauty services, such as shaping and coloring eyebrows and eyelashes, Cleaned, shaped and polished fingernails and toenails
Timeline
Senior Registration Associate
St. Peter's Health Partners
03.2023 - Current
Registration Associates
St. Peter's Health Partners
06.2021 - 03.2023
Skills Specialist
Center for Disability Services
01.2012 - 01.2015
Activity Leader
Greenbush Childcare
01.2009 - 01.2012
Stylist/Receptionist
Anthony's Hair and Tanning
01.2008 - 01.2009
Associate
Panera Bread
01.2006 - 01.2008
High School -
Columbia High School
Cosmetology Course -
Questar III Rensselaer Educational Center
Image Administrator
MAXIMUS
Data Entry Administrator
MAXIMUS
FPBP Mailroom Clerk
Maximus
Receptionist/Scheduler
Complexions